Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • Rounak Friend

    Dear All,
    we need help on resolving, our contact us page. We have configured the page. But when any user fill the form and click on send button, we are not receiving the email to configured Email ID.

    Saguaros Moderator


    In the Mail settings in global configuration, try to put your email there and click Send Test Email:

    and see how it goes first.

    Rounak Friend

    Hello Dear,
    thank you for your response.
    We are using Office 365 Email client.
    Our SMTP setting are as below.

    Setting IMAP (incoming) SMTP (outgoing)
    Server Name
    Port Number 993 587
    Encryption Method SSL TLS

    We request you to access our website and help us to fix this issue, we have provided admin credential in the above.
    this is affecting our business. Your help will be highly appreciated.

    1. joomla-contact-page-settings
    2. joomla-php-settings
    3. joomla-contact-us-error2
    4. joomla-contact-us-error1
    Saguaros Moderator


    As I can see that it failed with the test email, this relates to your server configuration for email, kindly contact your hosting provider for help on this.


Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 3 replies, has 2 voices, and was last updated by  Saguaros 2 years, 5 months ago.

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