Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • rockjoom13 Friend
    #186155

    Contact form on OnePage does not work!

    Also
    How do I change “user name” to ‘Full Name’ in on the form?
    How do I add a ‘phone number’ option to the form?

    re: http://www.cascinoservices.com

    Seriously, any support on this matter would help. Thank you.

    HeR0 Friend
    #487684

    Dear Rockjoom,

    – Plz go to module manager >> edit JA Quick Contact module >> change username to Full Name
    – This module does not support phone number field, so you need to do more customization on the form layout of this module.

    Regards

    rockjoom13 Friend
    #487942

    I have already attempted the following with no luck. Any thoughts? Thanks
    Plz go to module manager >> edit JA Quick Contact module >> change username to Full Name

    HeR0 Friend
    #488095

    Dears,

    Please try to clean all cache. I checked this solution on our demo and it is working well.
    <em>@rockjoom13 366376 wrote:</em><blockquote>I have already attempted the following with no luck. Any thoughts? Thanks
    Plz go to module manager >> edit JA Quick Contact module >> change username to Full Name</blockquote>

    rockjoom13 Friend
    #488202

    JA Quick Contact module reads ‘Full Name’
    default.php reads ‘Full Name’
    ajax_layout.php reads ‘Full Name’

    JA Quick Contact module set to ‘No Caching’
    All Cache cleared

    Still says “User name” on site
    and “Official Inquiry” instead of ‘Subject’

    What is the solution?

    HeR0 Friend
    #488249

    Could you pm me super admin account, ftp info?

    Ninja Lead Moderator
    #488437

    <em>@rockjoom13 365969 wrote:</em><blockquote>Contact form on OnePage does not work!

    Also
    How do I change “user name” to ‘Full Name’ in on the form?
    How do I add a ‘phone number’ option to the form?

    re: http://www.cascinoservices.com

    Seriously, any support on this matter would help. Thank you.</blockquote>

    + How do I change “user name” to ‘Full Name’ in on the form?

    You can do that

    Go Admin -> Modules Manager-> JA Quick Contact Module-> change it, see the screenshot

    Remember clear cache from Admin area

    + How do I add a ‘phone number’ option to the form?

    I have checked your site I appreciate the hard work on your site, but with more and more customization you should hire a developer to carry out such work, customization support is out of JA support scope.


    1. Config_Quickstart_Onepage
    gibbshypnotherapy Friend
    #488468

    Hey Rock, did you get this sorted? If you have a solution please let us know.

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 4 voices, and was last updated by  gibbshypnotherapy 11 years, 1 month ago.

We moved to new unified forum. Please post all new support queries in our New Forum