Joomla Templates Club 406,261 posts

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#994487

Hi,

Let me know the steps to do before getting this bug on your site. It will help to understand the problem on your site and I will help you best then.

Regards

[thmtl Friend thmtlJoin date: May 2016Posts: 10Downloads:12Uploads:3]

#994730

the site was working , just a new install

By default i saw with the new install(template) , registered user (new registration) is set automatically as : Administrator , registered and editor ..i think as Default

i went an change the set up ( remove admin and editor profile )and set Registered =Registered and Saved

Right after that … i got the issue with the back-end..

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#994802

thmtl wrote:

i went an change the set up ( remove admin and editor profile )and set Registered =Registered and Saved

Hi,

I’m not sure where did you do this? but all the menu and action button from the backend of your site were disabled. I could not recover the profile on your site but you can try to do this

• Use phpMyAdmin and access the database of your site

• Find #__viewlevels table and change the configuration as my screenshot: http://prntscr.com/djnoqv

Hope it helps

Regards

[thmtl Friend thmtlJoin date: May 2016Posts: 10Downloads:12Uploads:3]

#995234

hi

i follow the step but everything was ok … So i didnt do anything

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#995632

Hi,

I recovered the configuration on your site because the Special group could not select Super Users: http://prntscr.com/dl7gyh

Now, you can see it the menu is working as well on your site

Regards

[thmtl Friend thmtlJoin date: May 2016Posts: 10Downloads:12Uploads:3]

#996265

Thanks good Job …

Happy holidays

[Author]

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