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[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#891770

Can’t save changes on the "Get in Touch" and "Introducing" modules after fresh installation.

Please help!

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#891806

Hi

You should verify that you can write on your folders , so from backend
System ->System Information -> Folder Permissions tab verify that all folders are writable

also you have to verify that your logs and tmp folders path are correct from
System -> Global Configuration -> Server Tab-> Path to Temp Folder "yourwebsitepath/tmp"
System -> Global Configuration -> System Tab-> Path to Log Folder "yourwebsitepath/logs"

[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#891896

Hello @pavit,

I’ve checked that all folders are write-able except configuration.php.

What could be the problem?

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#892129

Hi there

Could you answer to this post as private reply and share your backend admin details ?

I will try to take a look at it

also verify that all your extensions are updated to the latest release , modules,plugins,template –

[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#892160

This reply has been marked as private.

[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#892452

Hello @pavit,

I’d appreciate any update.
Thanks!

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#892454

sushismb wrote:

Hello @pavit,

I’d appreciate any update.
Thanks!

Hi

I tried to login at your backend, but i can only see a godaddy page
could you clarify which url is the correct one ?

[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#892459

Hi @pavite,

I’m sorry, I got the wrong domain.

The correct domain is "icubegroup.ph:"

Thanks!

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#892467

Hi

Since i cannot replicate your issue on my localhost with a quickstart installation , i think it is related to your godaddy host service and seems this is not the first time this is happening on gadaddy servers you can look HERE
So maybe problem is the same but we cannot analyze hosting issues ,then would be better if you open a support ticket on GoDaddy

1 user says Thank You to pavit for this useful post

1. sushismb

[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#892645

Hello @pavit,

First of all, I’m sorry the domain name is icubegroup.ph and not .com.

And I don’t believe there is any issue with GoDaddy, at least anymore, now.

Also, the issues I don’t believe are related to GoDaddy, as I’ve explained.

I’d appreciate if you could look into this and to see how we could have this fixed. I hope I don’t have to reinstall the entire thing.

Thank you!

[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#892696

HI,

Could this be a PHP compatible issue? Just in case, I’m going to paste my system configuration;

PHP Built On Linux altar26.supremepanel26.com 2.6.32-458.18.1.lve1.2.39.el6.x86_64 #1 SMP Mon Sep 16 12:10:28 EEST 2013 x86_64
Database Version 5.6.29
Database Collation utf8_general_ci
PHP Version 5.6.18
Web Server Apache/2.4.18 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4
WebServer to PHP Interface litespeed
Joomla! Version Joomla! 3.4.8 Stable [ Ember ] 24-December-2015 19:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.3; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

I’d appreciate any help.

Thank you!

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#892844

@sushismb: I tried to check quickstart package of Onepage template with another hosting and it’s working fine. I already checked that at my end and it’s working as well too.

Maybe this is a problem from your hosting. You can send me the log file from your hosting

Besides that, do you have another hosting? You need to test it with another hosting.

2 users say Thank You to Ninja Lead for this useful post

1. pavit
2. sushismb

[sushismb Friend sushismbJoin date: October 2008Posts: 370Downloads:59Uploads:24 Thanks: 86 Thanked: 8 times in 1 posts]

#893188

Hi @ninja Lead,

Thank you for your response.

I’ve checked with the server and found that there was a setting that was causing this.

I just can’t believe what a small thing could do such thing.

Thank you again!

[Author]

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