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[SenMel Friend SenMelJoin date: April 2006Posts: 81Downloads:61Uploads:8 Thanks: 8]

#1046087

I can login Joomlart’s website with my credentials but can’t login to the local JA Builder page. Connect your site popup outputs the message "hash-not-match:"

• This topic was modified 6 years, 10 months ago by  SenMel.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1046157

Hi
Kindly Reset the forum password (avoid special character if you have the same issue after reset password).
And try to log in again on site builder using the new password.
Hope it helps.

Regards

[SenMel Friend SenMelJoin date: April 2006Posts: 81Downloads:61Uploads:8 Thanks: 8]

#1046311

The problem was with special characters in the password such as @,%.
I tried one w/o those and it worked but it means less security and needs a fix.
Thanks

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1046416

You are welcome!

[eva123 Friend eva123Join date: April 2017Posts: 3Downloads:12Uploads:0 Thanks: 1]

#1046727

Hi.

I´m a total beginner – I´ve never made at site in any way.
I can login to my site only as an administrator but not otherwise.

What do I do?
Thanks

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1046735

eva123 wrote:

Hi.

I´m a total beginner – I´ve never made at site in any way.
I can login to my site only as an administrator but not otherwise.

What do I do?
Thanks

Hi kindly open a separate thread for you issues. Describe your issue in it with screenshots so we can assist you better.

Regards

[SenMel Friend SenMelJoin date: April 2006Posts: 81Downloads:61Uploads:8 Thanks: 8]

#1077474

Again I am using Joomlart credentials to "Go premium/login" for my local Wampserver JA Builder page.
It says I logged in and refreshes the page but there is no sign that I logged in. "Go premium/login" is still there and JA Builder asks me to pay for paid blocks.

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1077532

Hi
On the local server, if you are not connected to the internet this is why its showing this.
Can you try the same on live site and see how it goes.
There is no need to pay as you have JATC membership that allows you to download the builder pro.

Regards

[SenMel Friend SenMelJoin date: April 2006Posts: 81Downloads:61Uploads:8 Thanks: 8]

#1077773

It was wireless connection when I encountered this problem. It is now wired and I don’t know why the problem is gone.

[SenMel Friend SenMelJoin date: April 2006Posts: 81Downloads:61Uploads:8 Thanks: 8]

#1077777

But this time I have another problem:
Whenever I add a block/item it asks me to reload the page.
After the page reloads any change is lost.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1077881

Hi
Could you put the site live and share the site details in Private reply?
Where I can check this issue directly on your site.

Regards

[Author]

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