Can't find a way to pay a Pending Payment order - JoomlArt

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May 15, 2017 at 8:07 pm #1034248

How do I pay a ‘pending payment’ order? Can’t see any option to do this.
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Mark
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May 16, 2017 at 1:30 am #1034295

Hello,

If you didn’t complete your order purchase then it’s automatically cancelled, you cannot pay for a pending order from months ago. You need to make a new order now.

As you are a returning member, you should be able to renew with discount. I’ve notified our sales department to contact your regarding this, kindly wait for their email.
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May 16, 2017 at 12:44 pm #1034465

Ok thank you. I was confused about the ‘pending payment’ status.
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Mark
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This topic contains 2 replies, has 2 voices, and was last updated by mark118 7 years ago.

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