Viewing 13 posts - 1 through 13 (of 13 total)
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  • softfaber JA JobBoard
    #148563

    Hi there,
    I’m a licensed member of JA Jobboard.
    I’m trying to download the latest version (1.4.2) but the system doesn’t let me through.
    Already tried to logout and login again many times, as suggested.
    Also sent a priority trouble ticket to solve the issue, no answer till now.
    Please fix the error asap, as it seems the JA team will be unavailable for one week due to vietnamese national holiday.
    Thanks in advance

    Henry

    bennitos Friend
    #332312

    Hello Henry,

    Can you please try again? I just tried the download and it is working on my side.

    With Regards,

    Arvind Chauhan Moderator
    #332314

    Dear softfaber,

    Whats the error shown? Can you please give us a screenshot. I might be able to help then.

    Arvind

    softfaber JA JobBoard
    #332328

    Hi Drarvindc,
    this is what I get when trying to download the file, see screenshot attached.
    I do believe there is something broken with my credentials.
    Please let me know, as I need to work on this.
    Thanks in advance

    Henry


    1. jobboard-download-error-screenshot
    softfaber JA JobBoard
    #332329

    @bennitos
    Hi Benni, tried this many times, on various browsers (firefox, chrome, safari): no success.
    It’s the first time it happens, I have to admit it.
    But it is still pretty annoying.
    Regards

    Henry

    bennitos Friend
    #332330

    Hello Henry,

    According to the following thread you have to download the update from the Member Area and not from the download sections.

    Read the topic here:
    http://www.joomlart.com/forums/topic/access-to-download-update-jaboard/

    Can you try if this works?

    With Regards,

    softfaber JA JobBoard
    #332331

    @bennitos

    Benni, you are supposed to be sleeping after midnight (being based in Holland)!
    Anyway, I tried the way suggested by the thread you mentioned, still no success.
    I do believe there is something broken with my account here, I hope JA can fix it very soon.
    Regards from Europe

    Henry

    bennitos Friend
    #332332

    Yes you are correct it is rather late 🙂

    And im guessing you are right about the download, im sure Arvind will have a look at this tomorrow and i hope he can solve this for you.

    Hung Dinh Friend
    #332338

    Hi Henrry,

    I have fixed your download permission. Please download the extension from your Member Area as instructed as this thread

    Thanks Ben & Arvind for your nice follow ups

    Arvind Chauhan Moderator
    #332340

    Dear Henry,

    1. Check the screenshot below and click on member area.
    2. Scroll to bottom of page, which outlines your subscription and you can see download button.

    @ Mr. Hung, Thanks for updating permissions.

    @ Ben, try sleeping some day. He he

    Arvind

    softfaber JA JobBoard
    #332370

    @ Hung
    Thank you very much, this fixed the permission issues on my account, I’m now able to enter my member area and download files accordingly. I hope not to have troubled your national holidays!

    @ Arvind
    Thanks for the help, that was easy once the permissions were fixed. Files downloaded from private area and already working with that on my site!

    @ Ben
    Thanks also to you, really appreciated, but this time was Hungs business…

    Regards to everyone

    Henry

    Cristian Friend
    #332538

    Him I am having the sames exact issue. I have a Extensions Download Membership, but i cannot download de 1.4.2 update for JA Job Board. Any help would be greatly appreciated!

    Cristian
    Digital Marketing Consultant

    bennitos Friend
    #332539

    Hello,

    Ja Job Board is an enterprise product and is not part of the extensions club. Is this a misunderstanding on your side or did you actually purchase JA job board?

    With Regards,

    <em>@cventura 164734 wrote:</em><blockquote>Him I am having the sames exact issue. I have a Extensions Download Membership, but i cannot download de 1.4.2 update for JA Job Board. Any help would be greatly appreciated!</blockquote>

Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 13 replies, has 5 voices, and was last updated by  bennitos 14 years, 5 months ago.

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