- Join date:
- December 2015
November 16, 2017 at 3:14 am #1074638
By this email I would like to know about the charges to my Citibank credit card which was happened on 9 November 2017 amount of USD 69.00, I did contact the customer service of Citibank in Indonesia and they said the charges due to membership fee of Joom Solutions.
By this email I would like to inform you that I never make any membership with Joomlart. Only once I bought your product on May 2017 by:
email: [email protected]
Screenshot in attachment.
Please clarify this matter as soon as possible.Anonymous Moderator
- Join date:
- September 2014
November 16, 2017 at 9:10 am #1074701
- 2008 times in 1700 posts
I want to clarify the status : Pending = No payment was made. Your account only gets charged if the status is "Completed".
We checked and we only received one payment from you on 9 May 2017 for JATC Standard Membership + JA Admin ($148). No other charge was made.
If you have receipt regarding this payment made on 9 November 2017 then please send the receipt to our sales department at [email protected] to receive further assistance.AuthorPostsViewing 2 posts - 1 through 2 (of 2 total)
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