Joomla Templates Club 406,261 posts

[Martin Möller Friend Martin MöllerJoin date: September 2014Posts: 54Downloads:132Uploads:5 Thanks: 5 Thanked: 1 times in 1 posts]

#169267

When I open the template menu of ja business I suddenly have a blank page.
The other template menus work fine (beez, ja_purity etc)
It worked three days before and I made no changes.

Can You help please?

jommla 1.5.22
jat3 1.2.3.
ja-busiess 1.0.1.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#416729

<em>@martinmo 272748 wrote:</em><blockquote>When I open the template menu of ja business I suddenly have a blank page.
The other template menus work fine (beez, ja_purity etc)
It worked three days before and I made no changes.

Can You help please?

jommla 1.5.22
jat3 1.2.3.
ja-busiess 1.0.1.</blockquote>

hi
blank page could be happend by some fatal php error.
you will easier to see it by turn on display error in joomla global.
or please update me with your backend than i can help you for checking.
thank you
viet vu

[Martin Möller Friend Martin MöllerJoin date: September 2014Posts: 54Downloads:132Uploads:5 Thanks: 5 Thanked: 1 times in 1 posts]

#416732

Sorry – its not completly blank – see screenshot.
with error reporting off – its the same.

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[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#416740

hi
please make sure you have installed correct t3 for your joomla version.
btw i can help you to check it but i need backend access please.
thank you
viet vu

[Martin Möller Friend Martin MöllerJoin date: September 2014Posts: 54Downloads:132Uploads:5 Thanks: 5 Thanked: 1 times in 1 posts]

#416742

can I update the t3 plugin without problems? (delete and reinstall?)
or what is the rigth way?

[Martin Möller Friend Martin MöllerJoin date: September 2014Posts: 54Downloads:132Uploads:5 Thanks: 5 Thanked: 1 times in 1 posts]

#420467

I found the reason for this problem: T3 is not working together with rokbox system plugin.
When you disable it – you can customize the template.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#420668

Great you found it. I think rokbox uses jQuery so it causes the issue. You try moving T3 up in plugin lists so that it would be loaded before rokbox to check if can solve the issue too.
Thanks
Viet Vu

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