Viewing 8 posts - 1 through 8 (of 8 total)
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  • slowlyjam Friend


    I am not getting audios and videos to play on Mobile phones.

    Please explain.

    Thank you.

    Kind Regards

    Saguaros Moderator

    Hi Flavius,

    May I know in which part the audio and video don’t play? I just tried to check on my mobile device and they still work when clicking the play button.


    slowlyjam Friend

    Thank you, Saguaros.

    Videos and Audios do not play on Android.

    Videos and Audios both play on the Ipad.

    Adios only play on the iPhone. Videos do not play.

    Kind Regards


    Saguaros Moderator

    It’s weird, I tested in several android devices and ipad but the audios still play fine. Could you try with other devices?

    slowlyjam Friend

    Thank you, Saguaros.

    This is my present situation:

    Audio and Videos play on PCs and iPad.
    Audio plays on iPad.
    Nothing play on any Android device, nether Phone nor Tablet.

    I have tried deferent devices, different places, different countries.

    Saguaros Moderator

    Could you share the URL of the page where I can replicate the issue?

    I also tried different devices from my colleagues:

    • iPhone / iPad works perfectly
    • Android devices: samsung, etc…. works fine.
    slowlyjam Friend
    This reply has been marked as private.
    Saguaros Moderator


    I checked on ‘Audios’ page on your site: but it worked fine.

    Kindly share the URL of page on your site where I can see the issue.

    You checked on our demo site?

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Saguaros 5 years, 9 months ago.

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