Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Smile Holiday Friend
    #981614

    Hi
    Any article loses formatting when refreshed while open. Then can be neither scrolled nor closed.
    Regards

    Ninja Lead Moderator
    #981930

    Hi,

    I could not check the problem as your site is in offline mode now. You can give me the credentials via private reply, I will check further

    Regards

    Smile Holiday Friend
    #982057
    This reply has been marked as private.
    Ninja Lead Moderator
    #982549

    Hi,

    I spent a lot of my time to detect this bug on your site because you have been added this CSS style to /templates/ja_smashboard/css/custom.css file

    .view-article .t3-content, .com_k2.view-item .t3-content {
        width: 100%;
    }

    Please remove it and the problem on your site is gone

    Regards

    Smile Holiday Friend
    #983404

    Hi,

    OK – now the refreshed article is formatted properly but still I can’t scroll it 🙂
    I can’t also scroll the pop-up from button "i" (top-right menu)

    Regards

    Ninja Lead Moderator
    #983944

    Hi,

    Please have a look at video file here: https://cl.ly/460R1V2o0Z0d and you can see after refreshing the popup page, you can scroll down on the popup page. About Helps icon (I: top-right menu), it does not support after loading and it looks like our demo

    Regards

    Smile Holiday Friend
    #984107

    Hi,

    with Chrome it doesn’t work – please recheck.

    regards

    Ninja Lead Moderator
    #984283

    Hi,

    I tested your site on Chrome and it’s working fine https://cl.ly/453q0G2L051f

    Regards

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Ninja Lead 7 years, 5 months ago.

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