Joomla Templates Club 406,261 posts

[bellera Friend belleraJoin date: December 2017Posts: 16Downloads:38Uploads:6 Thanked: 2 times in 2 posts]

#1084578

Our Edenite II Joomla has fine responsive layout using Android Browser and Google Chrome for Android browser.

However, If we use FireFox on the same Android mobile devices, the width is larger than the screen. It happens only when you open the page (portrait or landscape, no matter). If you turn the screen, Firefox shows correctly the page (landscape or portrait, no matter).

It seems like there is a trouble detecting the initial width screen.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1084661

Hi
I checked demo site in Firefox android phone but there is no issue found. Can u share the URL of site here so i can check it for you

Regards

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[bellera Friend belleraJoin date: December 2017Posts: 16Downloads:38Uploads:6 Thanked: 2 times in 2 posts]

#1084751

http://www.bellera.cat

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1084899

Hi
I checked your site as well and its showing fine.
Screenshot attached
It look like page doesn’t load in your phone completely when u checked it .

Regards

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[bellera Friend belleraJoin date: December 2017Posts: 16Downloads:38Uploads:6 Thanked: 2 times in 2 posts]

#1085138

Strange …

I try it on 3 different Android devices. Attached image as example.

bellera wrote:

It happens only when you open the page (portrait or landscape, no matter). If you turn the screen, Firefox shows correctly the page (landscape or portrait, no matter).

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1085388

Hi
Kindly clear browser cache and check, I checked your site again in mobile and the screen is showing like your screenshot when the page is under loading state, one it fully loaded it works like a normal screen like in my screenshot i posted from android firefox browser.

Regards

[bellera Friend belleraJoin date: December 2017Posts: 16Downloads:38Uploads:6 Thanked: 2 times in 2 posts]

#1085538

I made the following steps:

1. Clear cache and other data for FireFox application.

2. Open http://www.bellera.cat

I doesn’t work. Same result.

I have to rotate the screen in order to have the correct layout.

Very strange …

Regards

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1085543

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[bellera Friend belleraJoin date: December 2017Posts: 16Downloads:38Uploads:6 Thanked: 2 times in 2 posts]

#1085575

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1085679

Hi
I checked your site and fresh package as well and its showing fine at my end
Have a look on attached screenshot

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[bellera Friend belleraJoin date: December 2017Posts: 16Downloads:38Uploads:6 Thanked: 2 times in 2 posts]

#1085730

Pankaj,

Thanks for your time. It’s a curious problem.

Perhaps it’s something related to the language. Last week we had an strange problem with the date of the articles. All of them were saved with date 1999-12-18. The problem was casually solved updating the Catalan Language extension.

I think I will not spend more time with this FireFox problem. In fact, very few of our users are using FireFox with their Android devices.

Usually I have FireFox on my Android because I like to have two different browsers. But most people don’t do that.

Regards,

Josep

[bellera Friend belleraJoin date: December 2017Posts: 16Downloads:38Uploads:6 Thanked: 2 times in 2 posts]

#1085731

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1085732

Hi
You can remove the access, As there is nothing noticed on your site that needs to change and site opening fine.

Regards

[Author]

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