Joomla Templates Club 406,261 posts

[donaldgrant Friend donaldgrantJoin date: March 2011Posts: 69Downloads:0Uploads:3 Thanks: 13]

#190143

Need help. I was doing some updates that crash my site. I managed to roll back some of the updates, but site is still down. Any help will be greatly appreciated.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#503966

When you say your website is “down,” what do you mean exactly?

[donaldgrant Friend donaldgrantJoin date: March 2011Posts: 69Downloads:0Uploads:3 Thanks: 13]

#503981

Site does not open on the front end. Cannot view site

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#503983

Did you back-up your site files before you tried to update/upgrade?

This is something you NEED to do every time prior to updating/upgrading site files.

Also, the following resource may be helpful to you in the future –> LAYOUT TEMPLATE OVERRIDES in JOOMLA[/url]

[donaldgrant Friend donaldgrantJoin date: March 2011Posts: 69Downloads:0Uploads:3 Thanks: 13]

#503984

Did not back up. Can anything be done to restore site?

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#503985

<em>@donaldgrant 387154 wrote:</em><blockquote>Did not back up. Can anything be done to restore site?</blockquote>
Perhaps your webhost provider performs automatic back-ups for you as part of their service?

1 user says Thank You to TomC for this useful post

1. donaldgrant

[donaldgrant Friend donaldgrantJoin date: March 2011Posts: 69Downloads:0Uploads:3 Thanks: 13]

#505821

Did a clean install. best thing ever.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#505831

<em>@donaldgrant 389543 wrote:</em><blockquote>Did a clean install. best thing ever.</blockquote>
It usually is.

All the best with your continuing site development.

🙂

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