The module is failing the page - JoomlArt

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Forums Joomla Extensions Club JA K2 Filter Component The module is failing the page

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Mo0nlight Moderator

Mo0nlight
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December 30, 2016 at 3:14 am #998362

Hi,

The problem is that module can’t require the file: components/com_jak2filter/helpers/helper.php

Could you check whether this file is existing on your site or not?. It’s not allowable to access this file?

You can also share FTP account of your site for closer look.

Regards

priyadeva Friend

priyadeva
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January 16, 2017 at 6:11 pm #1002789

Hello
The files was really not there, now it’s good
Thank you
But now I have a new issue….
The results page is not loading, and I get this screen

Do you know why?
Thank you
Priya

Mo0nlight Moderator

Mo0nlight
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707
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January 17, 2017 at 1:50 am #1002944

Hi,

It seems due to missing files in views layout folder or there is not permission to read. Kindly check if there are missing files and make sure that you set the right permission for files/folders: file-644 and folder-755

Regards

priyadeva Friend

priyadeva
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January 18, 2017 at 4:34 pm #1003553

Hi
I reinstalled it and now it’s fine
Thank you
Priya
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This topic contains 4 replies, has 2 voices, and was last updated by priyadeva 8 years ago.

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