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[jan swanwick Friend jan swanwickJoin date: June 2008Posts: 20Downloads:40Uploads:3 Thanked: 1 times in 1 posts]

#1073602

Hi

I have an issue where the countdown timer does not show the digits on apple iphone or ipad. It is the same on safari or chrome.

look here for an example

http://acme.bike/index.php/winter-anvil-series

Regards

Jan

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1073884

Hi Jan,

Are you using latest version of JA Builder? pls also grant super admin permissions to the provided account so I can check for you.

Regards

[jan swanwick Friend jan swanwickJoin date: June 2008Posts: 20Downloads:40Uploads:3 Thanked: 1 times in 1 posts]

#1074581

Looks like the latest one to me. It was the 1.1.2 package I used.

JA Builder
Site Template 1.0.8 September 13, 2017 JoomlArt.com N/A 10005 10001

JA Builder
Administrator Component 1.0.6 August 9, 2017 JoomlArt.com N/A 10005 10002

JA Builder Admin Menu
Administrator Module 1.0.0 March 14, 2017 Joomlart N/A 10005 10004

JA Builder Quick Icons
Administrator Module 1.0.1 March 22, 2017 JoomlArt N/A 10005 10003

JA Builder Template Package
Site Package 1.1.2 October 24, 2017 JoomlArt.com N/A 10005

JoomlArt Universal Builder
Site Plugin 1.1.2 October 24, 2017 JoomlArt.com system 10005 10000

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1074603

Hi Jan,

Could you grant the Super Users permission for the provided account so I can check?

[jan swanwick Friend jan swanwickJoin date: June 2008Posts: 20Downloads:40Uploads:3 Thanked: 1 times in 1 posts]

#1074777

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1074858

Hi Jan,

It seems that issue happens when don’t set value for the Minutes / Seconds in Date Time End tab of the countdown. I set the minutes and it’s showing now.

I’ve also reported to the team for further checking on this.

Regards

[Author]

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