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[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#996931

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#997229

Hi
I checked your site and noticed you are using custom ACL groups. Mega menu only support default Joomla user groups. You have to use one of the default Joomla user group.
Regards

[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997371

Hello Pankaj,

thank you for looking at my site. Unfortunately I don’t understand want you mean…
I am a Super User so I am already using a Joomla-Default User group.
Could you explain me please what to do because right now I do not know how to solve the issue?

Regards, Johannes

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#997375

Hi
You have to use default Joomla user group access level like registered, public, special.

[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997377

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#997415

Hi again , you have to set menu item access level to the default Joomla options. Like public, registered.
Hope its clear now.
Open any menu item>>>access level.

[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997427

Hi again,

the item access level was set already to public and registered (see the attached file, "öffentlich" is just the german translation for "public")

So maybe that is not the issue?

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#997473

Hi
Thanks for language explanation. Kindly disable the 3rd party extension on your site one by one and check the megamenu, I tried to replicate this issue at my end , but the package working fine with mega menu items.

[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997481

So this means I try to disable the Plugins or does that include something else as well?

[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997488

This is really weird. I transferred it to localhost and disabled all 3rd party plugins (except the T3) moduls and components and so on …. and still it does not work… What more could I try out?

Regards Johannes

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#997532

Hi
Kindly provide me Akeeba backup file of your site. I will install it on my localhost and help you to detect this issue.

[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997589

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[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997592

FyI: In localhost I deinstalled the akeeba component, and still the mega menu toolbox does not work.

Regards Johannes

[kopetschke Friend kopetschkeJoin date: December 2016Posts: 51Downloads:6Uploads:14]

#997596

FyI: In localhost i deinstalled the akeeba component, and still the mega menu toolbox does not work.

Regards
Johannes

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#997715

Hi
I do not need akeeba backup component, I need backup file of your site so that i can install it on my localhost and test it.

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