A couple of days ago I made a legitimate thread requesting to know if I joined, would your template: JA Xenia, be ready for use, as a friend (already a member) had showed me there are many bugs with the template. And if it wasn’t ready for use on a site, then why release it?
THIS IS A PRE-SALES QUESTION.
I want to purchase your membership but I NEED to know this.
Instead of answering my questions, the thread was never answered and on top of that it was moved to an unknown location that I can’t access. And for what reason?
Did I raise some legitimate questions that you didn’t want other pre-sale visitors to see? Or is this action indicative of your customer service?
Now, I have three questions:
1. IF I buy will JA Xenia be ready to use on a site, and fully functional?
2. Do you always release and advertise templates that don’t function as they should?
3. I have notice support seems to be stretched here. What kind of support will I receive if I am a paying member of this community?
Please answer these questions and don’t move my thread again or delete, whatever you did.
Jerry
Khanh Le
Moderator
Hi Jerry,
We have moved the thread because we have thought that it is related to Xenia template. I have just moved the thread back so you could access it:
http://www.joomlart.com/forums/topic/ja-xenia-no-good/
We are sorry for your inconvenience.
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We moved to new unified forum. Please post all new support queries in our New Forum
