JA Job Board Component 8,554 posts

[ipnsoftware Friend ipnsoftwareJoin date: January 2011Posts: 20Downloads:0Uploads:2]

#160266

Hello …
We want to use html-tags to formatting the e-mails.
When i save an email-template the html-tags are away… they are filtered.

The “send html e-mail” setting is set to yes in system configuration/e-mail-settings.

Where do i turn off filtering?

Best regards

[Vinh CV Friend Vinh CVJoin date: August 2009Posts: 574Downloads:0Uploads:2 Thanked: 76 times in 72 posts]

#377083

<em>@ipnsoftware 221762 wrote:</em><blockquote>Hello …
We want to use html-tags to formatting the e-mails.
When i save an email-template the html-tags are away… they are filtered.

The “send html e-mail” setting is set to yes in system configuration/e-mail-settings.

Where do i turn off filtering?

Best regards</blockquote>

Dear ipnsoftware,

What’s editor (JCE/TinyMCE/No) you are using to edit email content?
Try to turn off filtering and check the editor to solve the problem.

[ipnsoftware Friend ipnsoftwareJoin date: January 2011Posts: 20Downloads:0Uploads:2]

#377370

Hello …

When i edit the email template there is no editor. its a plain textarea…

I still tried all editors are installed (tiny mce, JCE) … always the same result.

I think its a problem in the save routine…

Best Regards

[Vinh CV Friend Vinh CVJoin date: August 2009Posts: 574Downloads:0Uploads:2 Thanked: 76 times in 72 posts]

#377700

<em>@ipnsoftware 222369 wrote:</em><blockquote>Hello …

When i edit the email template there is no editor. its a plain textarea…

I still tried all editors are installed (tiny mce, JCE) … always the same result.

I think its a problem in the save routine…

Best Regards</blockquote>

Hi ipnsoftware,

Please give us your Site URL, Admin, FTP account for closer check via ticket: http://support.joomlart.com/staff/index.php?/Tickets/Ticket/View/64667/inbox/7/4/-1

UKO-506-89528

[VS Friend VSJoin date: September 2014Posts: 5Downloads:46Uploads:0 Thanks: 6]

#392312

Can you please post the solution if there was any?

I’m having the same problem: when I edit an email template, there is no editor to format the message field. When I put html-encoding in there, it gets cleaned up after saving. Result: all generated email messages show their body text as one continuing line. No (line) breaks, paragraphs or what so ever.

Thanks, I’ll appreciate it

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