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[tomagor Friend tomagorJoin date: September 2007Posts: 6Downloads:6Uploads:0 Thanks: 4]

#1023182

Hi, I have bought in the past the JA Teline IV template but I have no valid subscription on the forum to visit the following link How do I remove the grey background from the JA Teline IV template

Can anyone please help me posting the solution? I remember that there was a valid solution because I have visited in the past when my subsucription was still valid.

Thanks in advance

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1023422

Hi
Below is code used for the background in template.css

#ja-container .main-inner1 {
background:url("../images/stripe-bg-2.png") repeat scroll 0 0 #DDDDDD;
margin:0;
padding:2px;

}

Beside I suggest you Buy the membership again to get the downloads and supports for the Paid templates.
As per support Policy user must have an active membership for getting support.

Regards

1 user says Thank You to Pankaj Sharma for this useful post

1. tomagor

[tomagor Friend tomagorJoin date: September 2007Posts: 6Downloads:6Uploads:0 Thanks: 4]

#1024273

Hi, thanks for your reply. I have already eliminated the issue by overriding the specific background property you mentioned on custom.css. Obviously this is not the best solution as I remember that something else caused the issue as described in the article mentioned.

Besides that, my humble opinion is that current policy of not having access to a template subforum when subscription expires may lead me away from JA. So far I really like JA-templates but I find it weird not to have access to a paid template’s forum.

Thanks anyway.
Regards
Nikos

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1024369

Hi
The above solution I shared is from the thread you requested
Yes, for getting the support you must have any active membership as per support policy.
Free support is only for the free extensions and templates that are limited to bug fixes.

Regards

1 user says Thank You to Pankaj Sharma for this useful post

1. tomagor

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