- Step 1Select the right package
- Step 2Order Info/Payment
- Step 3Complete & Receive download info
Frequently Asked Questions

- Magento Club FAQ's
Frequently asked questions about our Magento Club for Themes and Extensions.
Magento Club General Questions
What is what? I am confused ? How to differentiate Joomla or Magento Products?
We use the following abbreviations for the various memberships at JoomlArt.
- JATC - JoomlArt Template Club for Joomla!
- JAEC - JoomlArt Extension Club for Joomla!.
- JMTC - JoomlArt Magento Theme Club.
Prefixes used for Products.
- JA - used for Joomla! related products unless clarified in the same text.
- JM - JoomlArt Magento - used for Magento Products.
So, JA Purity and JM Purity are the templates for Joomla! and Magento Club Respectively.
How can I join the Magento Theme Club.
- Free membership Sign up
- This link will guide you throughout sign up process.
- Paid membership Sign up
- Step 1: Click "Join Now", select the membership package and make your payment via Paypal, Credit Card, 2Checkout or Bankwire. Our "Special Offers" and "Promotions" also come at this page.
- Step 2: If your payment is successful, login details to access the Member Download Area will be sent to your email and you can start downloading instantly. This process normally takes less than 5 minutes.
Which Magento! membership package is the best for me?
You are recommended to register the following packages as they will bring to you the best benefits:
- Magento Developer 3 months or Magento Single License should work well for web developers in need on unlimited usage
- Magento Personal membership 3 months or Single Personal license should work well for personal use
- JAEC Standard Membership - 1 year
You can find out what membership packages are selected by most JA members here.
How much does it cost?
We have many Membership Packages for you to choose. Each package has different prices, durations and number of Supported domain.
The membership duration starts instantly from the moment you make payment and receive login details from JoomlArt.com. Visit our SignUp Page to view the various memberships available for the Magento Clubs with details.JA membership fee is one-time fee, or I have to pay extra?
When your membership expires, you can still use all our templates, extensions downloaded during your membership period. However,in order to continue downloading our templates, extensions/updates and access to Forum area, renewal of your membership is required.
I do not have a Paypal account. Do you support other payment methods?
Yes! You can pay through all of payment gateways that Paypal or 2Checkout supports including all major types of Credit cards. Visit Paypal and 2Checkout for more information.
You can also pay via Bankwire. After selecting the membership package, our system will guide you throughout payment settlement.
I have paid for my membership but not yet received login details. What's the problem?
Normally, our system delivers login details instantly after a SUCCESSFUL payment. There are some cases that your payment is NOT SUCCESSFUL and we have to review and process download information manually.
- You used ECHECK (Paypal)
- Your Credit card location is different from your IP address
- You used Proxy to make payment
- Your payment was flagged as FRAUD by 2CheckOut or PENDING by Paypal
- Have you checked your BULK/SPAM email folders?
- If you do not receive any email after 48 hours (4 business days if you use ECHECK). Please contact us with proof of payment (Payment Receipt or Order number)
- Contact us if you feel your case is not listed above.
Can I share my username? Why is my account suspended?
No. One username and password can be used by one buyer with up to five IP addresses only. Any attempt to share the username and password will result in the automatic suspension of your account. If your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately.
Do i get Renewal Discount or inter-club purchase discounts?
Any JA member purchasing other JA Club membership may be provided with loyalty discount, however, it is offered as part of promotions held from time to time. You can check our Promotions and Discount page for offers of your interest.
How to renew my membership?
Login to your Member Area and renew by purchasing the desired package as when you first sign up.
If a Renewal is purchased before the membership expires, the existing expiry date is extended by the length of membership that you Renew/Upgrade.
If the Renewal is purchased after the membership expires, access to our forum and download area is restored, and the expiry date will be set to the length of membership from the date of Renewal/Upgrade purchase.
Membership fees are refundable?
JoomlArt offers 7 days No Questions Asked Refund Policy. Please check our Refund Policy Page (link given at the bottom of this page)
Can I still use themes, extensions after my membership expires? Do I have to pay more?
When your membership expires, you can still use all templates and extensions downloaded during your membership period for your registered domains without paying any extra fee. In case you expect to use our templates for additional domains, you are required to renew/upgrade your membership. Access to downloads, updates, forum is automatically restricted on expiry of membership.
Can I add more domains after expiration?
No. You will not be able to add more domains. However, all registered and verified domains are life-time licensed for such products. This is applicable for memberships requiring registration of domains for usage and support.
My membership already expires for long, do I still get discount when renew/upgrade?
The discount is applied when a paid membership is renewed/upgraded within 30 days after expiry date.
If I renew, will my membership be extended since the date of renewal?
If a Renewal is purchased before the membership expires, the existing expiry date is extended by the length of membership that you Renew.
If the Renewal is purchased after the membership expires, access to our forum and download area is restored, and the expiry date will be set to the length of membership from the date of Renewal/Upgrade purchase.
Under what license are the magento Themes & Extensions released?
JMTC Themes are released under GNU/GPL V2 License for PHP codes, non-PHP elements such as css, images, Javascripts etc are released under JA Proprietary License. Please read more about licenses in the Terms of Use.
How do i find if my product has been updated or a new version is released ?
We have made it very easy now, to keep track of products and their updates. Visit http://update.joomlart.com and select your category and product from dropdown and you can check the status of updates and version release. Remember, you will have to check for each of the extension used on your site manually. For example, Teline III comes bundled with 16 extensions, so, its advised to check the updates for all the 16 extensions (modules, plugins, component) apart from checking the template version.
Where is the download section? I cannot find it?
Download section at JoomlArt is maintained in the forums, You can access it after logging into the main site / forums. If you are a new member, you would be asked to accept the forum rules and also read some compulsory threads before proceeding to the downloads.
I dont have time, Can you install the Quickstarts for me?
Yes, you can login to your members area and avail the Installation service at $ 40 per installation. This will cover the installation of Template quickstart as it is seen in the Demo Site. No other customization would be done.
I am confused and lost, where should i ask for clarifications?
You can drop your queries via our Ticket System. We would be happy to revert back with answers for you.
JM Single Purchases
Can I remove JoomlArt copyright?
You need subscribe Single Developer License if you wish to customize the purchased template under your own branding. The Single Personal License allows you to modify purchased item as you wish, however, all our copyright information must be kept unchanged.
Can I customize single purchased template for my clients?
Yes, with condition that you subscribe Single Developer License. You can modify our template under your own branding for unlimited clients. If you select Single Personal License, you can use the purchased item for your website on 1 domain only.
Does my single template purchase include a PSD file?
Yes. we provide full PSD source files included in the template download package.
Do I need to cancel my subscription if I have only bought a single Template License?
No. If you have only bought Single Personal License or Single Developer License, you are not a subscriber and will not need to cancel your subscription. You will have lifetime access to your purchased template and our forum.
Does my single template license ever expire?
NO. You are entitled to download and use the purchased item for lifetime.
Will I be charged every year if I buy a single theme?
No. When you purchase a single template, it is one-time fee, thus you will only be paying any extra fee later on.
Renewal fee is applicable if you subscribe a Club membership, which gives you access to all our themes.Magento Developer Membership (JM Developer)
Can I remove JoomlArt copyright?
The copyright removal permission is granted to only Club Developer Membership. This membership package is the right choice, if you are Magento Developers, website development professionals, groups or companies developing Magento for clients.
The Club Personal Membership holders can modify purchased items as you wish, however, all our copyright information must be kept unchanged.
Can I still use the templates after my subscription has ended?
For Personal Membership, you can continue to use any of our templates on the websites that you had been using whilst being a subscriber.
For Developer Membership, you will also be allowed to continue to use your templates on websites that you created during your subscription period.
However, you are required to renew your subscription in order to continue creating new websites after the expiry of your subscription.
Can I still download the themes after my subscription has ended?
No. You will need to renew your subscription in order to download our templates again. Our system will remind you of this 7 days prior to your subscription expiry date.
Do I still get support after my subscription has ended?
You will be granted access to our technical forum and premium email support within the length of your subscription only. You need to renew your subscription when it expires in order to have access to our technical support and download area again.
Do I need to renew my club subscription?
It depends on you. Our system will automatically send you a reminder 7 days prior to the expiry of your subscription. Normally, we offer discounted renewal fee if your membership is renewed before expiry date.- Joomla FAQ's
Frequently asked questions for our Joomla! Templates Club memberships.
General Questions
What is what? I am confused ? How to differentiate Joomla or Magento Products?
We use the following abbreviations for the various memberships at JoomlArt.
- JATC - JoomlArt Template Club for Joomla!
- JAEC - JoomlArt Extension Club for Joomla!.
- JMTC - JoomlArt Magento Theme Club.
Prefixes used for Products.
- JA - used for Joomla! related products unless clarified in the same text.
- JM - JoomlArt Magento - used for Magento Products.
So, JA Purity and JM Purity are the templates for Joomla! and Magento Club Respectively.
How can I join the JoomlArt Club for Products.
- Free membership Sign up
- This link will guide you throughout sign up process.
- Paid membership Sign up
- Step 1: Click "Join Now", select the membership package and make your payment via Paypal, Credit Card, 2Checkout or Bankwire. Our "Special Offers" and "Promotions" also come at this page.
- Step 2: If your payment is successful, login details to access the Member Download Area will be sent to your email and you can start downloading instantly. This process normally takes less than 5 minutes.
Which Joomla! membership package is the best for me?
You are recommended to register the following packages as they will bring to you the best benefits:
- JATC Standard Membership - 1 year
- Developer Membership - 1 year
- JAEC Standard Membership - 1 year
You can find out what membership packages are selected by most JA members here.
How much does it cost?
We have many Membership Packages for you to choose. Each package has different prices, durations and number of Supported domain. The membership duration starts instantly from the moment you make payment and receive login details from JoomlArt.com. Visit our SignUp Page to view the various memberships available for the Joomla! products with details.
JA membership fee is one-time fee, or I have to pay extra?
When your membership expires, you can still use all our templates, extensions downloaded during your membership period without paying any extra fee. However, in order to continue downloading our templates, extensions/updates and access to Forum area, renewal of your membership is required.
I do not have a Paypal account. Do you support other payment methods?
Yes! You can pay through all of payment gateways that Paypal or 2Checkout supports including all major types of Credit cards. Visit Paypal and 2Checkout for more information. You can also pay via Bankwire. After selecting the membership package, our system will guide you throughout payment settlement.
I have paid for my membership but not yet received login details. What's the problem?
Normally, our system delivers login details instantly after a SUCCESSFUL payment. There are some cases that your payment is NOT SUCCESSFUL and we have to review and process download information manually.
- You used ECHECK (Paypal)
- Your Credit card location is different from your IP address
- You used Proxy to make payment
- Your payment was flagged as FRAUD by 2CheckOut or PENDING by Paypal
What to do next?
- Contact us if you feel your case is not listed above.
- Have you checked your BULK/SPAM email folders?
- If you do not receive any email after 48 hours (4 business days if you use ECHECK). Please contact us with proof of payment (Payment Receipt or Order number)
Can I share my username? Why is my account suspended?
No. One username and password can be used by one buyer with up to five IP addresses only.
Any attempt to share the username and password will result in the automatic suspension of your account. If your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately.Do i get Renewal Discount or inter-club purchase discounts?
Renewal discounts is available for some of the memberships and the discount ranges between 10-30%, to be renewed before expiry of current membership. Currently Magento Memberships are not provided with Renewal discounts.
Any JA member purchasing other JA Club membership may be provided with loyalty discount, however, it is offered as part of promotions held from time to time.
We currently have 10 $ off for purchasing JAEC (Joomla! Extensions Club) membership for current JATC (Joomla! Template Club) Members. Coupon code is 10JAECOFF . Please visit our Promotions page for more such offers.
How to renew/upgrade my membership?
Login to your Member Area and renew/upgrade by purchasing the desired package as when you first sign up.
If a Renewal/Ugrade is purchased before the membership expires, the existing expiry date is extended by the length of membership that you Renew/Upgrade.
If the Renewal/Upgrade is purchased after the membership expires, access to our forum and download area is restored, and the expiry date will be set to the length of membership from the date of Renewal/Upgrade purchase.
EXCEPTION: for all upgrading from JATC/JAEC Standard membership to JA Developer membership, your new Developer membership is deemed to start from your upgrading date.
Membership fees are refundable?
JoomlArt offers 7 days No Questions Asked Refund Policy. Please read our Refund policy Page.
Can I still use templates, extensions after my membership expires? Do I have to pay more?
When your membership expires, you can still use all templates and extensions downloaded during your membership period for your registered domains without paying any extra fee. In case you expect to use our templates for additional domains, you are required to renew/upgrade your membership. Access to downloads, updates, forum is automatically restricted on expiry of membership.
After my subscription expires, can I download update packages of JA templates?
No. You are required to renew your membership in order to continue downloading our updates of templates, extensions.
Can I add more domains after expiration?
No. You will not be able to add more domains. However, all registered and verified domains are life-time licensed for such products. This is applicable for memberships requiring registration of domains for usage and support.
My membership already expires for long, do I still get discount when renew/upgrade?
The discount is applied when a paid membership is renewed/upgraded within 30 days after expiry date.
If I renew/upgrade, my new membership will be extended since the date of renewal/upgrade?
If a Renewal/Ugrade is purchased before the membership expires, the existing expiry date is extended by the length of membership that you Renew/Upgrade.
If the Renewal/Upgrade is purchased after the membership expires, access to our forum and download area is restored, and the expiry date will be set to the length of membership from the date of Renewal/Upgrade purchase.
EXCEPTION: for all upgrading from JATC/JAEC Standard membership to JA Developer membership, your new Developer membership is deemed to start from your upgrading date.
Under what license are the templates & Extensions released?
JATC Templates are released under GNU/GPL V2 License for PHP codes, non-PHP elements such as css, images, Javascripts etc are released under JA Proprietary License. Please read more about licenses.
How do i find if my product has been updated or a new version is released ?
We have made it very easy now, to keep track of products and their updates. Visit http://update.joomlart.com and select your category and product from dropdown and you can check the status of updates and version release. Remember, you will have to check for each of the extension used on your site manually. For example, Teline III comes bundled with 16 extensions, so, its advised to check the updates for all the 16 extensions (modules, plugins, component) apart from checking the template version.
Where is the download section? I cannot find it?
Download section at JoomlArt is maintained in the forums, You can access it after logging into the main site / forums. If you are a new member, you would be asked to accept the forum rules and also read some compulsory threads before proceeding to the downloads.
I dont have time, Can you install the Quickstarts for me?
Yes, you can login to your members area and avail the Installation service at $ 40 per installation. This will cover the installation of Template quickstart as it is seen in the Demo Site. No other customization would be done.
I am confused and lost, where should i ask for clarifications?
You can drop your queries via our Ticket System. We would be happy to revert back with answers for you.
Joomla! Template Club (JATC)
What are the benefits when I join JA Templates Club?
You can download and use all the RELEASED templates and FUTURE templates as well as other Joomla products during your membership period (including editable PSD files, fonts...).
You will have an account to access Templates Club Member Forums - Restricted to Members where you can get support if you have any problem using our templates. Our JA Forums is more than just a customer forum, but also a place where you can exchange ideas about and your experiences with Joomla! Web design and developments.
JA templates are released on a regular basis?
Yes! 1 high-quality template will be released every month. More importantly, existing templates will be updated along with the new version of Joomla. Bonus templates are also released on regular basis and they can be upgrade of older templates to our New Generation T3 Framework.
How many domains could I use the templates on at one time?
- For JA STANDARD MEMBERSHIP : The Registered Domains are various depending on the length of your membership and you can see the comparison. You can change to any template released during your membership period on the Registered domain. Sub domain (john.yourdomain.com) and the main domain (yourdomain.com) will be considered as 1 domain.
- For JA DEVELOPER MEMBERSHIP : "JA Developer Membership" owners are given the right to run unlimited instances of any template or any other products on any domain.
- Registered domains are unlimited! This is of course good for full time individual web design developers/companies. (Remember that you need to register those domains during the active period of 1-year membership)
- REGISTERED DOMAINS DECLARATION:
- You will need to add your site URL to the domains list for each Membership subscription so that our system can validate your registered Domain. Our Copyright infringement detection robot will research on Google result everyday, any domain uses JA Templates Club without license will be contacted and automatically reported to JoomlArt.
- Total registered domains are summarized in Member Area
Can I purchase only 1 template that I need?
No. We are sorry that single purchase of our (Joomla) templates is no longer available. Registering a membership on JoomlArt is highly recommended as it grants you access to download all our available templates/updates as well as post your questions on our Templates Club Member Forums - Restricted to Members Only for JA community and our staff assistance.
I need to customize JA templates for my clients, how can I?
You are required to register/upgrade to JA Developer Membership which grants you permission to customize our templates for your clients.
More features on JA Developer Membership is available here.
Can I customize JA templates to suit my need?
You are authorized to make any necessary modifications to our templates to fit your needs (applicable for JATC Standard membership) or your clients (applicable for JA Developer membership). Please make sure any change to our copyright information must be in line with our restrictions.
Can I edit or remove JoomlArt Copyright?
Note: This restriction is applied to new memberships purchased on JoomlArt from 16 Sept 2008 only. All templates under memberships purchased before this date are not subject to this restriction.
You can remove JA copyright information with condition that you purchase Copyright Removal feature which is separated from your JATC Standard membership fee. With this package you can remove our footer "Designed by JoomlArt.com" and changed it to "Designed/Powered by YourCompany" as well as other reference to JoomlArt.com.
The Copyright Removal fee structure is as follows:
- Copyright Removal for 01 domain: USD40
- Copyright Removal for 02 domain: USD70
- Copyright Removal for 03 domain: USD90
Can I re-sell JA templates?
No. At the moment, all JA templates are distributed via JoomlArt only. Re-selling our products is not permitted.
The customization service for clients under JA Developer membership is deemed as a legal utilization of our products in line with our Terms of service. However, finished products following customization cannot be offered for sale on the developer website.
Can I download modules/extensions built into JA templates, as shown in the demo? Or Do I have to pay?
All extensions used in the Demo Site are available for download along with the template and are also part of the Quickstart Package. No additional fee is required. However, Commercial Extensions, which may be from our own Extension Club (JAEC) or from 3rd party developers (jomSocial, Agora Forum etc...) are not provided for download and member will need to purchase the same on his / her level.
I can not download extensions in JA Extensions Club. Why?
Your JATC Standard membership grants you access to Template download area only which includes all extensions built in the templates. You need to purchase JAEC membership or upgrade to JA Developer membership in order to download commercial extensions in JA Extension Club.
Joomla! Developer Membership (JA Developer)
With JA Developer membership, can I download JA Job Board extension?
No. You can download all Joomla extensions listed under JA extensions clubs HERE. JA Job Board is enterprise level component which is offered at different pricing schemes, exclusive of JAEC club and requires single purchases.
Can I re-sell JA templates and extensions?
No. You are not allowed to re-sell JA templates and extensions. However, you are entitled to customize JA templates, extensions for your clients.After my membership expires, can I customize templates/extensions downloaded during my membership period.
After your membership expires, you can customize our templates, extensions downloaded during your membership period for current registered domains only. That means if your clients request for customization on new domains apart from ones registered on JoomlArt, you need to renew your membership.
Accordingly, you can not download our templates/extensions or updates anymore, unless you renew your membership.
After my membership expires, my clients can still use the templates/extensions?
Yes. They can use JA customized templates/extensions without paying any fee to JoomlArt.
Do my clients have to pay additional fee to JA?
No. We charge NO fee against your clients who use JA templates, extensions customized by You.
What are the benefits when I purchase JA Developer membership
DOWNLOADABLE PRODUCTS: You can download and use all the RELEASED templates, extensions and FUTURE templates, extensions in both JA Template Club (JATC) and JA Extensions Club (JAEC) within your membership period.
UNLIMITED REGISTERED DOMAINS: You are entitled to customize any templates, extensions for your clients on unlimited domains, within your membership period.
COPYRIGHT REMOVAL: You can remove our footer "Designed by JoomlArt.com" and changed it to "Designed/Powered by YourCompany" as well as other reference to JoomlArt.com
WHAT ELSE? You will have an account to access Templates Club Member Forums - Restricted to Members where you can get support if you have any problem using our templates and extensions. Our JA Forums is more than just a customer forum, but also a place where you can exchange ideas about and your experiences with Joomla! Web design and developments.
Why JA Developer membership?
If you have plan to customize our templates, extensions for your clients, you are required to purchase JA Developer membership.
- Joomla Extensions Club FAQ's
Frequently asked Questions about our Joomla! Extensions Club (JAEC) and club membership.
Joomla! Extensions Club (JAEC)
With JAEC extensions membership, can I download JA Job Board extension?
No. You can download all other Joomla extensions listed under JA extensions clubs HERE. JA Job Board is enterprise level component and not included in the JAEC club extensions.How many times can I use the extensions?
Unlimited. You can use all available/upcoming extensions as many times as you wish. On Expiry of Membership you would not be able to download updates or access the support forum.
Does your extension support both Joomla 1.0 and Joomla 1.5?
JA templates & extensions now support Joomla 1.5 only, the development for Joomla 1.0 was discontinued as of Jan 2009. Support for Joomla! 1.6 will be provided after the release of Joomla 1.6 stable.
What is your plan to add new extensions?
Due to the sostiphication of designing and developing an extensions. We can not commit a schedule to add new extension to the club. However we will update current availble extension with new features and provide bug fixes to make our extensions compatible.
Can I download extensions built in JA templates?
No. Extensions built in JA templates are separated from JAEC extensions club. You need to purchase JATC Membership or upgrade to JA Developer membership to download extensions built in JA Templates.Can I purchase single extension that I need?
No. You need to purchase JAEC membership or JA Developer membership in order to download our extensions.Can I customize JA extensions to suit my need?
Yes. You can modify JA extensions at your discretion for your own web-sites. However, you can not resell or place the modified extensions (as whole) for downloads on your websites. Please read the Terms of Use and License info.
What are the benefits when I join JA Extension Club?
You can download and use all the RELEASED extensions and FUTURE extensions as well as other Joomla products listed under JA extensions club during your membership period.
You will have an account to access Extensions Club Member Forums - Restricted to Members where you can get support if you have any problem using our extensions. Our JA Forums is more than just a customer forum, but also a place where you can exchange ideas about and your experiences with Joomla! Web applications and developments.