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[neilellis Friend neilellisJoin date: June 2014Posts: 1Downloads:0Uploads:0]

#202134

Just tried to install the JA ACM module ad it comes up with the following error message.

Warning
Copy failed

JInstaller: :Install: Failed to copy file /var/www/html/customer/tmp/install_543f92e10f607/language/en-GB/en-GB.mod_ja_acm.ini to /var/www/html/customer/language/en-GB/language/en-GB/en-GB.mod_ja_acm.ini

Message
Installing module was successful.

Looks like it is putting additional “Language PATH” in i.e. language/en-GB/language/en-GB/

I manually copied them over but not sure if this is just an issue with my instance.

***

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#553311

Hi @neilellis,

I have tested the installation of this JA ACM module within default Joomla package but without any issues. The probability here would be the permission/ownership issue.

As the error message implies, you can check the permissions of the directory /tmp on your site and make sure that this folder is Writable, you can check via Backend >> Site >> System Information >> Directory Permissions

In case that you had set it already but the problem still persists, then you might didn’t have file ownership and you will have to talk to your host for help.

Best,
Saguaros

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553327

Hi there,
Just for adding information:
– Please check /tmp permission as @saguaros said.
Some server use run PHP under apache owner ( or nobody ) would cause trouble. I would suggest to use FastCGI.
– Make sure your server have enough storage space.

Thank you,
Viet Vu

[charles99 Friend charles99Join date: December 2008Posts: 314Downloads:207Uploads:17 Thanks: 8 Thanked: 50 times in 6 posts]

#553421

There seem to be an error… I ran into the same problem and my folder setting are correct.

public_html/language/en-GB/language/en-GB/en-GB.mod_ja_acm.ini

Need to remove this from the link….

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553440

Hi there,
I think i understood your issue. Look likes it’s our issue while packing extensions.
Let me check it and will reply you in soon.

Thank you,
Viet Vu

[stulaine Friend stulaineJoin date: February 2014Posts: 106Downloads:194Uploads:9 Thanks: 20 Thanked: 24 times in 2 posts]

#553685

I have the same issue. I am going to proceed with the quickstart package for now but not ideal

[charles99 Friend charles99Join date: December 2008Posts: 314Downloads:207Uploads:17 Thanks: 8 Thanked: 50 times in 6 posts]

#554763

have you corrected the error yet? Because I just trie to install the module and still getting the error!

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#554789

Hi Charles,

You can try opening this XML file in the package of this module: mod_ja_acm.xml

Replace this:


<languages>
<language tag="en-GB">languageen-GBen-GB.mod_ja_acm.ini</language>
<language tag="en-GB">languageen-GBen-GB.mod_ja_acm.sys.ini</language>
</languages>

With:


<languages>
<language tag="en-GB">/language/en-GB/en-GB.mod_ja_acm.ini</language>
<language tag="en-GB">language/en-GB/en-GB.mod_ja_acm.sys.ini</language>
</languages>


Save & install again.

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