you do not have permission

larrypitts

Trying to imporrt pages in t4 Page builder, I get the "you do not have permission" message. Even though logged in as Joomlart pro member. Logged out then logged in. Same problem.

ja-developer

larrypitts Hello,
Your account has JA Pro membership which does not provide access to T4 Page Builder. JA Pro membership provides access to all JA templates and JA Page Builder only.
Please note that JA Page Builder and T4 Page Builder are different products.

In case you are interested in using T4 Page Builder with full features, please consider getting a T4 Page Builder membership at our pricing page.

larrypitts

Excuse me? According to the plans page it states that ALL plans include T4 Page Builder. See attached. Or is this misleading?

ja-developer

larrypitts Hi there,
It is stated at our pricing page "T4 Page Builder Premium (new) & JA Page Builder Premium (Developer & above) " which meant that T4 Page Builder Premium and JA Page Builder Premium are only available to members with a Developer or above membership level. We are sorry if the wording has caused any misunderstanding.

We want to clarify again that JA Pro membership provides access to JA templates and JA Page Builder only. T4 Builder is not included in this package.

tincoin

ja-developer

Hi! I'm taking this opportunity to continue this thread in 2025 because something similar happened to me—I think, but I'm not sure. I have a J5.3 site built in Cassiopeia. A few days ago, I decided to make it pretty with a Joomla template. (ja-vitality) I purchased the JA Pro membership, and after a week of struggling with the template and browsing the forum, I ended up finding this thread.

After reading this thread, I realized that T4 exists (with a wide variety of versions and names), and if I want to get one of the templates working, I must also purchase the T4 membership separately.

Today I purchased the T4 PAGE BUILDER PRO membership, hoping that the green SAVE or SAVE AS A COPY button would allow me to see my site with the desired appearance... but no 🙁
I'm getting the same error (Forbidden, you don't have permission to access this resource) and right now, I'm plagued by doubts. I don't know if I purchased the wrong membership, or if I need to install an additional package?
I understand that the easiest thing would have been to install the QuickStart package with the sample data, but in my case, I already have the site. I was hoping to install and customize the template.

Before continuing, I would need to know if my memberships (JA Pro and T4 Page Builder Pro) allow me to install a JA Vitality template on my site and/or what limitations they have, if any. If so, I would appreciate some guidance on the necessary components/plugins.
(Please be understanding of old people like me, who have been here since Mambo, have some years. And this T4 is a news)

saguaros

tincoin Hello

With a JA Pro subscription, you’ll have access to all JoomlArt templates, including JA Vitality. This template is built using the T4 Framework, so T4 System plugin is required

If you're adding JA Vitality to an existing Joomla site (e.g., using the Cassiopeia template), you can go to the download section here:

https://www.joomlart.com/member/downloads/joomlart/joomla-templates/ja-vitality

Please download the following packages:

JA Vitality template (the 3rd package, not the first two — those are quickstart packages meant for new installations)
T4 System Plugin
JA ACM module
JA Masthead Module
JA System Google Map plugin

For step-by-step instructions, check out the official guide here: https://www.joomlart.com/documentation/joomla-templates/ja-vitality#installation

Let me know if you have any questions — happy to help further!

tincoin

@"saguaros"#p238069Thank you saguaros! I followed the instructions in the link you shared, installing the plugin, template, module, and component. After editing the modules (Hero, section-1, section-2, etc.) and setting the template style to default, I can only see the results in T4 (by clicking on /system/site styles/ja_vitality-default). However, when I try to save the changes using the SAVE button, in the top right corner of the screen, the following error message appears:Forbidden, you don't have permission to access this resource.
what am I not doing? or what am I doing wrong?

tincoin

SOLVED!!!
Wow! I wasn't doing anything wrong. In fact, I was doing it right, and the problem persisted.
Luckily, the JoomlArt developers are amazing. @saguaros quickly responded me via Telegram, and after cloning my site to his server, he confirmed that it was my server that was blocking the SAVE button request because it was detected as suspicious. So, it's fixed now. Just create a ModSecurity rule to whitelist this rule, adding it to the .htaccess file (SecRuleRemoveById).
Great job, saguaros! Thaks a lot! : -)

saguaros

tincoin It's my pleasure 😉