Yes, It is updated. I have a backup as I replied from email.
Credetendials are the same.
Please post an image with the problem.
Thanks
balamrod Here is the error message: http://prntscr.com/kgv66c
Thanks, please try with the credentials that I sent you from email,
Regards.
balamrod
May I know which email you sent to so I can check?
I'm sorry but I Replied with the credentials the one from admin@joomlart.com.
is that ok?, or I have to send it to another email?
Sorry
balamrod Hi,
It seems that issue happens when you enable the JS Compression in template manager. I just disabled this option and the filter is showing fine in the first load, could you check again?
Sorry still continues with the problem.
try to access from menu:
("menu de productos - "memorias de almacenamiento" - "memorias de figuras" - " usb16gb") is not showing it 🙁
Could you try to clear your brower's cache & cookies?
I already did that a lot of times 🙁.
And still continues with the problem.
Please help
hi, excuse me, any advances?
Hi,
It seems that 2 pages:
memoriasdealmacenamiento/memorias-de-figuras/usb-8gb memoriasdealmacenamiento/memorias-de-figuras/usb-32gb
there is no product in these 2 filters so that issue happens. I can't access admin of your site again so I can't check. Could you update products for these 2 pages and see how it goes?
Hi, I Already create a 32 gb memory, but problem persist. Admin access works for me
Any advances? sorry
Would you mind if I can take a backup of your site and debug in my local?
please proceed.
Thanks.
Hi!, excuse me any advances?
Hi!, any advances?
Sorry for the lack of reply I'll ask the team for an update
Kind regards, Paul
Hi!, Any advances? there is no answers 🙁
This is a weird issue and quite hard to detect, pls give me more time on this.
Could you check the admin account again? as it seems not working now.