fist time the megafilter items are not showing at the first time:
http://universo1.universocibernetico.com/index.php/memoriasdealmacenamiento/memorias-de-figuras/usb-16gb#sort=position&sortdir=desc
if I go another time to the submenu ("menu de productos - "memorias de almacenamiento" - "memorias de figuras" - " usb16gb"), now it shows:
Please help me
balamrod Hi,
Kindly share the admin account so I can take a look.
Ok thanks:
Regards.
It requires htaccess login before logging into the backend: http://prntscr.com/kb8k6u
Could you share this info also?
(pls edit field in your first post, do not add info in your reply as it's public) https://cl.ly/3y3R0p24250G
ok thanks for the following:
balamrod
The provided info doesn't work, kindly check & update.
Again, do NOT put the info in your reply.
is there any advance?
thanks.
Ok, I sent the information from mail.
Please check.
Hi,
Did you customize the layout of JA Megafilter?
It looks different with our demo site. Could you also take a backup of your site and update latest version for JA Megafilter?
Any Advances?
The admin account of your site doesn't work any more, did you try my last suggestion?
Yes, It is updated. I have a backup as I replied from email.
Credetendials are the same.
Please post an image with the problem.
Thanks
balamrod Here is the error message: http://prntscr.com/kgv66c
Thanks, please try with the credentials that I sent you from email,
May I know which email you sent to so I can check?
I'm sorry but I Replied with the credentials the one from admin@joomlart.com.
is that ok?, or I have to send it to another email?
Sorry
It seems that issue happens when you enable the JS Compression in template manager. I just disabled this option and the filter is showing fine in the first load, could you check again?
Sorry still continues with the problem.
try to access from menu:
("menu de productos - "memorias de almacenamiento" - "memorias de figuras" - " usb16gb") is not showing it 🙁
Could you try to clear your brower's cache & cookies?