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mjmo

Hi Saguaros,

I just tried to access the backend with the given login data for the support account myself. It worked just fine. May I kindly ask you to try again?

I also assigned the login page to Cassiopeia as a test. The passkey works with Cassiopeia, hence JA Blockk must be the issue. You had already solved this issue for me under Joomla 5. However, it stopped working after the update to J5.4 and T4 2.5.1.

Btw, there is no passkey configured for the support account.

Best,
Michael

saguaros

Hi Michael,

After I fill the login information, it leads to error page:

mjmo

Hi Saguaros,

thanks for checking again. I found this post on on the internet: https://stackoverflow.com/questions/51634010/error-503-when-logging-into-joomla-backend

It might be the same issue here, since my site is hosted on Strato in DE as well. Would you by chance be able to use a VPN and try again?

Alternatively, you might maybe remember how you solved the issue back in July 2025 (pls see you post from Jul 7, 2025 above). I'm happy to apply an override myself if you are able to give me instructions.

Best,
Michael

saguaros

Hi Michael,

I updated the same file, could you take a look?

mjmo

Hi saguaros,

thanks a lot. The frontend login with passkey works again. Do you think this fix will become a part of the JA Blockk-Package going forward so that it will still work after the next update?

Thanks,
Michael

saguaros

Yes, Michael, It will work with the next update.

If there is any issue, just let me know 😉

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