Problem Content Manager > Edit Article

rufdaz

Hello!
I'm trying to understand why some articles with photos appear on Facebook without problems and others do not.

I have done several tests by changing the size, weight and format (jpg, ngn) of the photos.

Finally I did the following test: I published two articles with the same text and the same photos.
In the first one, in the Content Manager: Edit Article > when selecting a photo, it comes out with the following simple writing: images/Magazine/laobra/Ediciones/5medp_EL_TALLER.png (see screenshot 1)

In the second one, in the Content Manager: Edit Article > when selecting a photo it comes out with the following long and duplicated script: images/Magazine/laobra/Ediciones/5medp_EL_EL_TALLER.png#joomlaImage://local-images/Magazine/laobra/Ediciones/5medp_EL_TALLER.png?width=836&height=634
(see screenshot 2)

The first one, the article and its photo are published on Facebook without any problem, BUT the second one is not. Do the test and you will see.

https://5metrosdepoemas.com/index.php/obra/84-ediciones/879-una-nueva-editorial-publica-un-poema-de-cinco-metros
https://5metrosdepoemas.com/index.php/obra/84-ediciones/893-una-nueva-editorial-publica-un-poema-de-cinco-metros-sic
Could you please help me to solve this problem.

Thank you very much

saguaros

rufdaz Hello

I can't access your site now, did you try to test with Cassiopeia template and see how it goes?

rufdaz

Hi, Happy New Year!

Thank you for your response.
I'm working on the access problem, it should be resolved any minute now. I'll let you know.

Best regards

rufdaz

Hi!
Access to joomla administration has been resolved.

You can now log in without any problem to help me with the thread topic: ‘ problem: Content Manager > Edit Article".
Thank you for your help.

rufdaz

Hi!

Please don't forget to look at my problem. You can now access the Joomla administration of my website without any problems.

Your help is essential for me to be able to continue publishing articles on my website. At the moment I don't want to publish any because of the problem I have explained in this thread.

Thank you very much.

rufdaz

Hi!

Your help is essential for me to be able to continue publishing articles on my website. At the moment I don't want to publish any because of the problem I have explained in this thread.

Best regards!

rufdaz

Hi!
I have been waiting for your help for several days.
Please remember to do so.

saguaros

Hello

It looks like your site blocks access as when I tried with yoursite/administrator, it throws 403 error.

I also suggested you to test with Cassiopeia template and see how it goes, I think it's Joomla issue 🙂

rufdaz

Hi!
Access to the Joomla administration has been working correctly for 6 days (see screenshot). I don't understand why you can't access it.
Click here and you will see: https://5metrosdepoemas.com/administrator/

As for the actual problem, I think it is a problem with a module or plugin of Ja Teline V from joomlart. And only you can help me to solve it.

It is not normal that this line appears like this when I upload a photo : images/Magazine/Cajón_de_sastre/Lingüisticasemiplogía/Cantico-Espiritual.png#joomlaImage://local-images/Magazine/Cajón_de_sastre/Lingüisticasemiplogía/Cantico-Espiritual.png?width=845&height=634

To identify the problem, it is best if you access my website to make a rigorous diagnosis.

I am a joomlart user, I have no technical qualification. That's why I renew my subscription to joomlart every year.

Finally, regarding the Cassiopeia template, you tell me to run a test to see what happens. Specifically, I don't understand what test I am supposed to run with this template. Can you please explain to me didactically how to do this?

Thank you for your patience and understanding.

cssyeah

Hi @rufdaz,
I also can't access your admin. I can see the front-end normally but I get a 403 error when I try to log-in to the back-end. Please help us check again.

Kind regards,

rufdaz

Good morning!
Please send me a screenshot, it's not normal that I can't log in. I have been logging in and out without any problem for the last week.

click here and send me a screenshot:
https://5metrosdepoemas.com/administrator/

cssyeah

Hi,
This is error when I click to your link url.

rufdaz

I honestly don't know what's going on. We can access the joomla administration from France without any problem, but you can't. I can't find a logical explanation for this. But you can't. I can't find a logical explanation. Time goes by and my problem remains unsolved.
I remind you that I also have open access to Vietnam since december 2023. see the screenshot.

The problem is not in Cassiopeia, but in Ja Teline V joomla 5.
Please you who are joomlart technician know more than me how to solve this access problem. Please help me.

Thank you very much.

rufdaz

In France, I can enter without any problem as you will see.

Telling me for the fourth time that ‘access is not possible’ is not a solution.
The access problem is in Vietnam and I don't know how I can solve it. You as technicians know how to solve this access problem. Tell me what to do, please..

rufdaz

Hi!

Please send me your IP from where you connect to see how I can solve this with my hosting.

Kind regards.

cssyeah

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rufdaz

Hi!
We have re-authorised access from our hosting. Please test it (see screenshot).

And in case it doesn't work, please send me your IP to see what we can do.
Thank you very much

rufdaz

Hello !

Please try again to see if you can access Joomla administration. I think you can. Please let me know so we can see what we can do if the problem persists.
Having your IP address would help me solve the problem if it persists.

Thank you very much! 🙂

rufdaz

Hello !

Thank you very much! 🙂

saguaros

Hello

I can access your site now, let me check and will get back to you.