Hi,
To help anyone else who has this issue. It isn't GuruPro it was me!
I just figured out what the problem was. I was uploading xls files using the 'File' type when in fact it should be 'Document' type. When I uploaded the spreadsheet as a Document it downloads correctly.
I have never associated Document with an Excel spreadsheet, and out of the options, chose File instead. This is why it wasn't working. What I have had to do is rename the instructions and language files to make it clearer to our users what to select. So in our case I added the following to the overrides language files:
GURU_DOCS = "document/PDF/spreadsheet"
GURU_MEDIATYPEDOCS = "Document/PDF/Spreadsheet"
GURU_MEDIATYPEDOCSS = "Select document/PDF/spreadsheet source:"
GURU_MEDIATYPEDOCS_ = "document/PDF/spreadsheet"
GURU_ADD_DOC_URL = "Add Document/PDF/Spreadsheet URL"
GURU_ADD_DOCUMENT = "Please click the document/PDF/spreadsheet to add it to the 'Exercise files' tab on the course page."
GURU_TIP_MEDIATYPEDOCS = "If the document/PDF/spreadsheet file is on the web, you can place the URL here."
GURU_TIP_MEDIA_UPLOAD = "You may also choose to upload a document/PDF/spreadsheet file. Beware that most servers place a limit, shown in red, on the audio size that can be uploaded. Supported formats include: .doc, .docx, .txt, .pdf, .csv, .htm, .html, .xls, .xhtml, .xml, .sxw, .rtf, .odt, .css, .odp .pps, .ppt, .sxi"
GURU_TIP_DISPL_DOC = "Show whether you want to show the document/PDF/spreadsheet as a link or in a wrapper (inside the lesson window)"
GURU_DOCUMENT_LESSON_LANG = "Document/PDF/Spreadsheet"
GURU_ADD_DOCUMENT_TYPE = "You can add only DOCUMENT/PDF/SPREADSHEET and FILE media types"
GURU_TIP_FILE_MEDIA_UPLOAD = "You may also choose to upload a file. Beware that most servers place a limit, shown in red, on the audio size that can be uploaded. Supported file types are: .exe and .zip"
GURU_EXERCISE_FILES = "Files (zips, exe)"
GURU_MEDIATYPEFILE_ = "file (zip, exe)"
GURU_MEDIATYPEFILE = "File (zip, exe)"
GURU_FILE = "File (zip, exe)"
GURU_FILE_LESSON_LANG = "File (zip, exe)"
Glad to finally get to the bottom of this. Maybe Joomlart can make the selection process clearer? Also, there is a typo in the translation for odt I think which needs correcting. Can ods (open spreadsheets) be added to the list of options please?
Regards