Maximum File Size is too large

mitrada

Hello,
I have difficulties upload a picture on Guru Pro. See Attachments. I think this is a Guru coding bug.
Maximum file size too large (0.1 kb). This make no sense to me.

The maximum upload size on the server is 12 MB and the write permissions for the Guru media folder have already been checked by me.

Does anyone got an idea? Thanks.

Ninja

mitrada
Hi
Please check the max upload size limit on your Joomla global configuration > System info tab.
it must be more then the size you uploading.
This is common issue on some user sites and their hosting provider fixed that by increase the limits.

If issue remain same kindly Edit fields in fist post and submit site super user login and FTP details so we can able to check it directly on your site

This issue is from server side due to low upload size limit or permission issue.

mitrada

Hello,
joomla upload limit is 10mb. But guru not allowing few kb.
Please check it directly.

How can I send you the super user login safely?

Kind regards,

Ninja

mitrada
Hi
Edit fields in first post of this thread and submit a temp super user login
here :
You can see similar issue resolved here https://www.joomlart.com/forums/d/24238-guru-pro-images-upload-file-size-problem/4

mitrada

Hello Pankaj,

I filled out all access data for the server/ftp in the first post under "Edit fields". Please check this.

You need access for the server/ftp and not for joomla. Have I understood that correctly? Because
I gave you access for the server/ftp.

If something is unclear, we can do a zoom conference.

Ninja

mitrada
Hi
Kindly share details as below :
Site super user login / password
if possible share the cpanel login as it will give clear access to see folders are writable as well.

Ninja

Ninja Site super user login / password

Kindly add site URL and super user login as without these i can not check issue on site

mitrada

Hi,
it's done, see "edit fields." Copy and paste the link and enter the username and password directly.

mitrada

Hello,
this is strange. I have send you all the information in the edit field. I have sorted new the information.
We can make a zoom call or teams and do it together if it's easier.

Ninja

mitrada
Hi
The site does not seem added yet

Update : Issue fixed on your site as your server memory limit is -1
i added same fix as shared here : https://www.joomlart.com/forums/d/24238-guru-pro-images-upload-file-size-problem/5

mitrada

Hello Pankaj,

not it works. Thanks.

Best regards,

Ninja

mitrada
You are welcome