I need to download the latest Base3 template but my subscription expired. I just renewed my JA Pro subscription. However, I am still unable to download the template.
Hi vocmm
You purchased a shape5 membership but template base3 is Joomlabamboo template and you will need to purchase a JB Pro membership indeed
https://www.joomlabamboo.com/pricing
Regards
vocmm Hi We can help you switch if you meant to purchase Joomlabamboo membership but got the Shape5 membership by mistake. Since you just purchased recently that should be okay.
Nic Yes, please switch this subscription to the Joomla Bamboo membership for the Base3 template.
vocmm Hi We made the switch for you. Now you should be able to access all Joomlabamboo products including Base3 template
Nic Thank you for switching this for us.