incorrect option names extra field k2 in the megafilter

lesha73

Changing options for extra field k2 does not change these fields in the filter list.

Ninja

lesha73
Hi
Kindly edit fields in first post and submit the site super user login access http://prntscr.com/ovwm64
it asking me for addtional login.
Also i need details of the extra fields you added and selected for the Items.
As i understand you added an extra fields for k2 item but the no, of items still showing 7.
Let me the K2 item as well which not showing in K2 filter page.

lesha73

access allowed

Ninja Also i need details of the extra fields you added and selected for the Items.

extra fields added: Отрасль: (but changing any value does not change this value on the site, in particular the value number 2 in the list of default values)

and these extra fields are used to filter items in the "Референции" category

Ninja As i understand you added an extra fields for k2 item but the no, of items still showing 7.

it's not about the number of elements (still showing 7) for which the value of the extra fields is selected, but that the value of the extra field does not match the displayed value on the site

for example, the "Кондопожский ЦБК, ОАО" item, in the Basic settings - the Extra Fields tab, value of field "Отрасль:" is "Бумажная промышленность и деревообработка"
and on the website, the item "Кондопожский ЦБК, ОАО" displays the value "Бумажная промышленность"

saguaros

lesha73
The login info for htaccess to backend of your site seems still not working, kindly check again.

lesha73

Hi.

What do you mean? You can not connect via ftp to our site? I checked, all accesses are given correctly.
Please explain what I need to do in steps so that you help us with our problem.

Best regards

saguaros

lesha73
I meant this popup when trying to access backend of your site: https://prnt.sc/oxjdf6

lesha73

I checked that the specified login details are correct and work, for this popup the data is the same as for entering the admin panel (see scrinshot)

saguaros

lesha73

It's weird as it doesn't work at my end. Is there any restriction with IP in my place? Here are mine: 113.190.254.239 / 118.70.176.221

lesha73

oops, I had a restriction on my websites, I understand correctly, are you from Vietnam? I added Vietnam to the safe zone for the site.

saguaros

lesha73
Yes, I'm based in Vietnam but I still can't access your site. Could you temporarily disable that htaccess ?

lesha73

htaccess are disabled, nothing else should stop you from entering

and also, for some reason, I had to enter the data for entering the pop-up window 2 times, it throws out me the first time, and the second time I joins normally

saguaros

lesha73
Hi,

The second login works. Let me check and will get back to you.

saguaros

saguaros
It looks like you're using old version of JA Filter Plugin - K2 plugin. I'm not sure if you already customized this plugin or not so plz take a backup of your site first and update latest version for this plugin.

lesha73

on the site JA and on my site the version is the same

teitbite

lesha73 Hi. You are comparing JA Megafilter K2 and JA K2 Filter plugins. Those are 2 different extensions. Please simply download latest version of JA K2 Filter and install it over the one You have now.

lesha73

teitbite I downloaded the latest version of JA K2 Filter plugins, and installed it on the site, but my site stopped loading, and I deleted it

saguaros

lesha73
I can't login to backend of your site again, could you help to check again?

lesha73

I haven’t changed anything, so try again

saguaros

lesha73
It seems that your current site is cloned from another site, the cron job URL in JA Megafilter is from other domain so there is no update there. We just create a new cron URL > save the filter again and it's updating now.

Kindly check.

lesha73

oh it's fine, it worked

thanks for the help