saguaros Hello, It's rare. As I explain we have the same problem with other web with your template GK Instyle. Five minuts ago, a customer from the other web call me to inform me about rare thins. He made an order but he don't receive confirmation and we not received the order. You can test our other web (cortinaestor.es)?
Also, your team explain us that your developers must revise settings and escalate this to your dev staff. Have you find something rare? I'm also working about that with hosting people and they thinks is caused by templates. Thanks a lot!
Update information Note 9:47 a.m.: Sorry, Maybe this case is a error from user, because I try and it runs. But your developers have find something to change in template settings?