Can't Make Selection from Drop Down Input Box

ubarose7

Can't select an item from a live drop down input box on a form.
Log on to my front end, go to this page https://therewillbe.games/site-tools/submit-board-game

Try to enter a publisher or a designer. When you start typing, the selections appear, but when you try to selct one the drop down disappears.

aman204

ubarose7 Kindly review as your login details added in edit fields arent working so as to take closer look

ubarose7

aman204

Fixed the login problem - forgot to give you front end access. Still having the drop down problem.

ubarose7

Let me know when you have seen that I have the login details have been corrected, and that you were able to login ok.

aman204

ubarose7 Have been able to log in however unable to locate the specific form where specific issue can be replicated as mentioned

To be more precise and avoid confusion/ambiguity in addressing your relative issue, Kindly provide screenshot marked with annotations showing the respective section with direct site link

ubarose7

Go to this URL https://therewillbe.games/site-tools/submit-board-game and log on

ubarose7

After logging on you will see this page

ubarose7

Scroll Down (depending upon the size of your screen) until you see these input boxes

ubarose7

Type something into the Publisher Box. The drop down box will appear. Try to select something from the drop down box. As soon as you move your cursor onto the drop down box, or use an arrow key, the drop down box disappears.

Notes:
These drop downs work as they should in the Joomla default template.

You can also navigate to this form via the top menu: Site Tools > Submit Board Game

aman204

ubarose7 Bit of weird issue related to JS conflict. Will request other team member to review this

Please be patient while we revert back

ubarose7

aman204 Thank you. That's what I thought too. My JS experience isn't strong enough to solve it on my own. Disabling the shape5 box login, the shape5 search and the menus didn't help. All the optional JS in the template is also turned off in the template manager.

I don't need most of the bells and whistles in the template, like the slide show. I chose the template for it's simplicity. If the conflict is from something I'm not using, I don't care if we remove it.

ubarose7

Have you made any progress on this?

ubarose7

Here is some more information that I received from the developer of jReviews. Can you please advise how to implement one of his two suggested solutions.

I believe the issue is caused by multiple instances of jQuery UI scripts being loaded. You can see what I mean here https://www.screencast.com/t/yeaiTEIGsg

The last one in green is JReviews. The others are loaded by your template. What is not clear to me is what functionality are these enabling on the template given that you've disabled all javascript settings on the template itself https://www.screencast.com/t/ATtcoiczCcI

It would be good to find out if these can be prevented from loading. You can see that when removing the template the form works

https://therewillbe.games/site-tools/submit-board-game?tmpl=component

And also those highlighted scripts don't load in the above URL.

If the scripts are needed by the template, then the solution would be to disable jQuery UI in JReviews, but ensure the template loads a complete version of jQuery UI with all features, because right now for example it's not including the "autocomplete" plugin which is needed for those fields in the form to work.

aman204

ubarose7 Hi

Thanks for sharing further information which would help in narrowing down the relative issue. Will request once again or report the same to JA Dev. Team

Please be patient while we revert back