Viewing 15 posts - 1 through 15 (of 25 total)
  • Author
    Posts
  • giulia72 Friend
    #1043250

    Hi
    I have last Joomla version and I’m working to a chinese website.
    I have imported all the stuff form the main website and added the chinese language.
    I would to edit the markers in the hotspot module ( I have just configured it before).

    When I open the module configuration, I cannot see my markers previously configured. Why?
    Is there any file I can edit them manually? (as workaround)

    see the enclosed image


    Saguaros Moderator
    #1043400

    Hi,

    How you import the stuff from the main site? it also included this module?

    You can share the URL and login info so I will take a look.

    giulia72 Friend
    #1043445

    it is a mirror copy and yes the module is imported
    any other suggestion?

    Saguaros Moderator
    #1043746

    Did you try to backup and re-install module?

    giulia72 Friend
    #1043754

    yes just done
    I can see the markers in front end but they are invisible in backend

    Any other suggestion?

    Saguaros Moderator
    #1043977

    You can share the credentials of your site: URL, Admin + FTP account so I will take a look.

    giulia72 Friend
    #1044121
    This reply has been marked as private.
    giulia72 Friend
    #1044386
    This reply has been marked as private.
    giulia72 Friend
    #1044681
    This reply has been marked as private.
    Saguaros Moderator
    #1044964
    This reply has been marked as private.
    giulia72 Friend
    #1044967

    could you tell me where I have to check?

    This module worked fine until I have updated it

    giulia72 Friend
    #1044989

    I think the problem is your component:
    with SSL google fonts are not allowed (see the solution here https://stackoverflow.com/questions/11704756/google-web-fonts-and-ssl-error )

    you should tell me where I have to modify the code of your component to make it working in ssl

    COuld you help me?

    Saguaros Moderator
    #1045049
    This reply has been marked as private.
    giulia72 Friend
    #1045055

    I don’t use any cloudfare
    What is the cloudfare?

    Saguaros Moderator
    #1045567

    Could you also share the ftp account? I will check for you.

Viewing 15 posts - 1 through 15 (of 25 total)

This topic contains 24 replies, has 2 voices, and was last updated by  Saguaros 6 years, 9 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum