Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • lukall Friend
    #1094835

    Hello All

    When i try to login on my page with joomlart-login i get message: Unable to connect site!

    Already tried different browser/computers/WAN’s and clear cache.

    Its possible that this is a firewall-problem of the hoster? need open special ports?

    Thanks

    enter image description here

    • This topic was modified 5 years, 7 months ago by  lukall.
    Saguaros Moderator
    #1094846

    Hi,

    Kindly share the credentials of your site, I will take a look.

    Regards

    lukall Friend
    #1094879
    This reply has been marked as private.
    Saguaros Moderator
    #1094880

    Hi,

    I just tried to login with my account and it worked: http://prntscr.com/ilsbfw

    It means that the issue doesn’t come from JA Builder, but your account instead. Pls try to clear browser’s cache & cookies first and try to reset the password of your JoomlArt’s account.

    Regards

    lukall Friend
    #1094888

    Hello

    I reset password and now it work.

    But i have another problem. i can’t publish sites. When i make changes on a site and click on "Publish" it loads now since 30min but nothing happend. and when i close session and open again all changes are gone.

    is it possible, that you can check this?

    thanks a lot.

    Saguaros Moderator
    #1095085

    Perhaps it due to the cache? I just logged into your site and could edit the page (as you can see that I added footer block on homepage, pls help to remove it)

Viewing 6 posts - 1 through 6 (of 6 total)

This topic contains 5 replies, has 2 voices, and was last updated by  Saguaros 5 years, 7 months ago.

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