Viewing 10 posts - 1 through 10 (of 10 total)
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  • astier2007 JATC
    #1086593

    Hi, I am using the JA Small Biz template for the first time, trying to replicate the barber demo site on Joomla 3.8.3
    The first time I enter the backend I see there is a joomla update (from 3.8.2 to 3.8.3) and some other updates. I Updated the joomla but when trying to update the rest of the extensions I see as shown in the screenshot.
    Can you help me?
    Thanks


    1. updates
    Saguaros Moderator
    #1086683

    Hi,

    Joomla may still caches the old info, pls follow steps in this guide to remove this notice: https://www.joomlart.com/documentation/wiki-ja-extension-manager/how-to#Known_issues

    Regards

    astier2007 JATC
    #1086780

    It looks as it was fixed but then I go to Control panel and the updates are shown again.
    Then I try to update and clear the cache but the same message and the same update is shown after that.

    • This reply was modified 3 months, 1 week ago by  astier2007.
    Saguaros Moderator
    #1086808

    Hi,

    Kindly share the super admin account of your site, I will check for you.

    astier2007 JATC
    #1086839
    This reply has been marked as private.
    Saguaros Moderator
    #1086859

    Hi,

    I just did the same steps as above guide and the update message for JA ACM module and JA Builder plugin is gone now.

    The only message for JA Builder component and it’s right, you’re using the old version.

    astier2007 JATC
    #1087273

    I downloaded the last version of the template. Can I update this component? How should I do? thxs

    Saguaros Moderator
    #1087293

    Hi,

    This is a special product of JoomlArt, when you create a new page with JA Builder and edit that page, there will be an update message pops up and you can decide to update new version there.

    Regards

    astier2007 JATC
    #1088190

    I am not sure if I understand (actually, I donĀ“t know what JA builder is for).
    How should I do to update or at least to avoid getting this annoying red message that tells me there is an update.

    Regards,

    Saguaros Moderator
    #1088247

    Hi,

    I just helped you to clear the cache in back-end of your site and there is no more message update now.

    Kindly check and let me know if this problem still persists.

    Regards

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 9 replies, has 2 voices, and was last updated by  Saguaros 3 months ago.

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