Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • saraohyland Friend
    #1081656

    I cannot download any templates despite an active paid
    membership.

    Your Purchased

    Subscriptions

    Product

    Status

    End Date

    Actions

    Anonymous Moderator
    #1081739

    Hi,

    The account you used to post, "saraohyland", is a free account with no membership associated with it.

    Kindly check at your end again, if you already paid for membership before then it’s certain that you used a completely different account to make the purchase. You need to login using the paid account credentials to access our products.

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 1 reply, has 2 voices, and was last updated by Anonymous 6 years, 3 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum