Viewing 15 posts - 1 through 15 (of 16 total)
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  • webmasterbea Friend
    #190919

    Hi, I am using JA Facebook Likebox Module on a site I am developing. This is the second time I install this plugin, and although, it worked fine the first time, now it doesn’t show any Recent Activity on the RA window. Only a white block of space is published, and right under, images of people who have posted before. I am not sure the group is too active, but I went and made a post on the groups Facebook page, and the comment was not published on the website JA Facebook Likebox Module. Any suggestions?

    I am weary of providing url info. If needed, can you please advise on how to do so, securely?

    Thanks!


    1. like-us-on-facebook-no-recent-activity
    Saguaros Moderator
    #507110

    Hi there,

    Kindly follow userguide of this template in our documentation page: http://joomlart.com/documentation/joomla-module/ja-facebook-activity and make sure that all info you added are correct.

    webmasterbea Friend
    #507194

    I did read the document you note.
    Thanks for looking into this.

    webmasterbea Friend
    #507806

    Still no answer? The documentation you mention includes not note about my original question.

    Saguaros Moderator
    #507836

    Hi there,

    Which template are you using with this JA Facebook Likebox module? I will check it in my local or you can pm me URL & admin account of your site, I will take a look.

    Regards

    webmasterbea Friend
    #507839

    It is a Rocket theme, Ximenia. Yet, I don’t imagine the theme would be the problem, right, your module should be “theme independent”, I imagine.

    Saguaros Moderator
    #507842

    Yes, it should work, could you send me admin and ftp account of your site for further checking?

    webmasterbea Friend
    #507848

    Thanks Saguaro. I have sent you all the information via private message.

    Saguaros Moderator
    #507892

    I cannot access your site, please check my PM 🙂

    webmasterbea Friend
    #507916

    Where are you located? it is probably your IP. I could not send this message via your PM:
    “Saguaros has exceeded their stored private messages quota and cannot accept further messages until they clear some space.”

    Saguaros Moderator
    #508009

    Please check my PM 🙂

    webmasterbea Friend
    #508086

    Hi Saguaros,
    I apologize, how do I do that? I know how to send you a message, but not where to look when you say “check my PM” :((

    Saguaros Moderator
    #508144

    Hi again,

    In above top links, you click Notifications > Private Messages and it will direct you to inbox 🙂

    cjyeager1 Friend
    #508157

    I’m Having this exact same issue… please advise.

    thanks,

    Saguaros Moderator
    #508211

    Could you send me the info you added into this module? http://joomlart.com/documentation/Joomla-Module/ja-facebook-activity

    I will try to check in my end to see what’s going wrong.

Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 16 replies, has 3 voices, and was last updated by  Saguaros 5 years, 8 months ago.

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