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September 25, 2013 at 4:49 pm #190919
Hi, I am using JA Facebook Likebox Module on a site I am developing. This is the second time I install this plugin, and although, it worked fine the first time, now it doesn’t show any Recent Activity on the RA window. Only a white block of space is published, and right under, images of people who have posted before. I am not sure the group is too active, but I went and made a post on the groups Facebook page, and the comment was not published on the website JA Facebook Likebox Module. Any suggestions?
I am weary of providing url info. If needed, can you please advise on how to do so, securely?
Thanks!
Saguaros ModeratorSaguaros
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September 26, 2013 at 4:14 am #507110Hi there,
Kindly follow userguide of this template in our documentation page: http://joomlart.com/documentation/joomla-module/ja-facebook-activity and make sure that all info you added are correct.
September 26, 2013 at 2:02 pm #507194I did read the document you note.
Thanks for looking into this.October 2, 2013 at 2:21 pm #507806Still no answer? The documentation you mention includes not note about my original question.
Saguaros ModeratorSaguaros
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October 3, 2013 at 1:55 am #507836Hi there,
Which template are you using with this JA Facebook Likebox module? I will check it in my local or you can pm me URL & admin account of your site, I will take a look.
Regards
October 3, 2013 at 2:01 am #507839It is a Rocket theme, Ximenia. Yet, I don’t imagine the theme would be the problem, right, your module should be “theme independent”, I imagine.
Saguaros ModeratorSaguaros
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October 3, 2013 at 2:16 am #507842Yes, it should work, could you send me admin and ftp account of your site for further checking?
October 3, 2013 at 2:44 am #507848Thanks Saguaro. I have sent you all the information via private message.
Saguaros ModeratorSaguaros
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October 3, 2013 at 8:03 am #507892I cannot access your site, please check my PM 🙂
October 3, 2013 at 2:15 pm #507916Where are you located? it is probably your IP. I could not send this message via your PM:
“Saguaros has exceeded their stored private messages quota and cannot accept further messages until they clear some space.”Saguaros ModeratorSaguaros
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October 4, 2013 at 8:31 am #508009Please check my PM 🙂
October 5, 2013 at 2:46 pm #508086Hi Saguaros,
I apologize, how do I do that? I know how to send you a message, but not where to look when you say “check my PM” :((Saguaros ModeratorSaguaros
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October 7, 2013 at 1:38 am #508144Hi again,
In above top links, you click Notifications > Private Messages and it will direct you to inbox 🙂
October 7, 2013 at 3:52 am #508157I’m Having this exact same issue… please advise.
thanks,
Saguaros ModeratorSaguaros
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October 7, 2013 at 9:16 am #508211Could you send me the info you added into this module? http://joomlart.com/documentation/Joomla-Module/ja-facebook-activity
I will try to check in my end to see what’s going wrong.
AuthorPostsThis topic contains 16 replies, has 3 voices, and was last updated by Saguaros 10 years, 12 months ago.
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