Joomla Templates Club 406,261 posts

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#202658

Hi

I’m cannot create a new slideshow gallery.

I made one a while ago and it’s fine. But when I try to make a new one, it will not save.

So, I tried to duplicate the existing one and I get the message

But there is no copy module in the modules list.

I must be doing something stupid but haven’t got a clue what.

Would be grateful for some help.

---

Attachments:

1. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#554974

Hi did you sort it out ?
I checked your site and i found all the Duplicate module that you created are present >>> http://prntscr.com/55kulf
you can check them in module manager .
For the issue of saving please check the directory permission of module ja slideshow in
/modules/mod_jaslideshow

It should be writeable .
+ check the /modules/mod_jaslideshow/admin/japrofile/helper.php
Files permissions it should be writeable and executable .

Let me know if it helps

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#554975

Hi there,
I have just checked and all of your copied modules still there

https://www.dropbox.com/s/h317kz6to0anfj3/2014-11-12_17-20-26.png?dl=0

Thank you,
Viet Vu

1 user says Thank You to jooservices for this useful post

1. falcone

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#554985

Thank you

Module manager was set to show published modules only. Didn’t realise the duplicates would be unpublished.

Sorry about that and thanks again.

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#554986

Hi

Unfortunately, the modified module will not save and I have no idea how to go about dealing with permissions.

I didn’t need to do that before and I’m sure I haven’t changed anything.

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#554987

Also

Is there a reason why the module title box is yellow?

---

Attachments:

1. 

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#555039

Please don’t think me ungrateful – I appreciate the attempts to help.

But I’m no closer to being able to add slideshow galleries to my site and I’m under intense pressure to do so.

My settings are

And the menu assignment is

The module will not save……..not even an error message.

I don’t understand why as I am the only super user with all permissions.

I’m perfectly happy to accept that I’m probably just being an idiot – but please, can someone point me in the right direction.

---

Attachments:

1. 
2. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#555064

HI
the module not working because of permissions
you need to change its from permissions from panel .
+ check the /modules/mod_jaslideshow/admin/japrofile/helper.php
Files permissions it should be writeable and executable .
you can tell this to your hosting provider they can change this .
Folder permissions should be 0755 and file permission is 0644
for this module . >> http://prntscr.com/55uyml
Let me know if there is any confusion .

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#555069

I’m very confused.

The screenshots show what I have.

41046

41047

They’ve always been like this (I’ve never changed them).

---

Attachments:

1. 
2. 

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#555070

Hi there,
# You have confirmed there permission issue to save module configuration ? Because most of module save params into database.
If yes. Than please check with hosting provider.
755 will give write permission to user group NOT user. And if your file owned by another user ( like FTP user ), and it’s execute under apache user . Than you’ll have trouble.
Please check it with hosting provider.
Same with 644
# As far you explain, you tried to change something about menu assignment . It’s nothing about file permission. It’s database saving.

For another way, please try to work in localhost before bring to live server. In localhost you can modify / config your server as well and easier.

Thank you,
Viet Vu

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#555152

OK

Here’s where we are:

The slideshow and slideshow galleries do not save to the backend.

I paid for this template.

I bought the template because I am not able/have no desire to mess with databases and overly onerous code issues.

The modules do not work.

They don’t work on the live server and they don’t work on localhost.

I have just renewed my subscription and believe I have had no useful support on this issue.

I have invested months of work into this (now live) site and paid for two years of subscriptions.

All I want is to be able to make new slideshow galleries and update the slideshow on the homepage…

….IN MODULE MANAGER.

Why should I need to ‘modify / config [my] server‘ if the template and modules are working as they should?

Are you able to help me?

If you feel you can, I will give you all cPanel and ftp details…..

….but I didn’t sign up to endure this degree of opacity.

Please help me solve a serious problem with the slideshow and slideshow galleries modules. I’m in real trouble here.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#555154

HI Sorry for inconvenience you faced .
You can PM me your site working admin details and a temp. Cpanel user details with your site Directory path .
I will check this problem and fix it for you .

[falcone Friend falconeJoin date: September 2013Posts: 70Downloads:1Uploads:58 Thanks: 25 Thanked: 3 times in 1 posts]

#555172

Thank you, I have pm’d all details.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#555188

Hello @falcone I fixed this issue directly on your site . I just updated slideshow module to latest version . and its working fine now . Please check and confirm .

[Author]

Posts