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  • mediasaurus Friend
    #961687

    Hi,

    Having a little issue with this plugin.
    Somehow I’m getting an error when using the "FancyBox" layout.
    All other layouts are working fine, but Fancybox isnt… Shows me the spinning icon and gives me this error:
    ‘jquery.min.js:2 Uncaught TypeError: Cannot read property ‘ownerDocument’ of null’

    Any suggestion how to solve this?

    I’m running Joomla 3.6.2 with T3 BS3 Blank theme.

    Thanks!
    Mark

    Saguaros Moderator
    #961903

    Hi Mark,

    You can provide us the URL and admin login info of your site and URL of page where I can see the issue, I will take a look.

    mediasaurus Friend
    #962123

    Thanks.
    Since it’s a localhost config, I’ll send you the details privately.

    Thanks!
    Mark

    mediasaurus Friend
    #962125
    This reply has been marked as private.
    Saguaros Moderator
    #962414

    Could you also update the FTP account? it’s better with a closer look at the code.

    mediasaurus Friend
    #963984
    This reply has been marked as private.
    Saguaros Moderator
    #964286

    Thanks for the info, let me check and will get back to you.

    mediasaurus Friend
    #965407
    This reply has been marked as private.
    Saguaros Moderator
    #966033

    Give me more time on this, I will try to investigate further.

    Saguaros Moderator
    #966231

    Could you help to check your site’s URL again? I can’t access it now.

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 9 replies, has 2 voices, and was last updated by  Saguaros 4 years, 6 months ago.

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