Public Forums 71,145 posts

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041727

HI George,

I tried to edit article from front-end of Purity III template based site at my end but it worked properly: http://prntscr.com/fjieo8

You can share the credentials of your site: URL, Admin + FTP account so I will take a look.

Regards

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1041736

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041745

The account seems not work, kindly check again.

And guide me the steps to log into frontend of your site as I’m not familiar with your native language

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1041746

This reply has been marked as private.

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1041749

This reply has been marked as private.

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1041810

Any luck?

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1041974

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1041977

Hi George,

It looks like that navbar for tabs can’t be rendered. As I can see there is JS error on edit page and it may cause the issue: http://prntscr.com/fjxzr8

I suggest you disable 3rd party extensions on your site one by one first to see which one caused issue as I tried to edit article at my end but it works properly.

Regards

1 user says Thank You to Saguaros for this useful post

1. George

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1041980

I knew that there was a JS error, but when I switch to protostar template, the tabs navbar renders fine. That’s why I thought it is a JA purity issue.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1042067

Because when you switch to protostar template, there is also no 3rd party extensions used there.

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1042068

I am confused. I thought 3rd party extensions have nothing to do with templates. The only 3rd party extension that is used is the template itself.
I mean that the only extra extensions that are loaded when enabling JA Purity III is itself and T3. Everything else looks just the same.

• This reply was modified 6 years, 10 months ago by  George.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1042291

I can see that there are several 3rd party extensions used on your site with our template. I meant that when using these extensions, which may also loads its own JS and caused the conflict as screenshot above.

And you can try to install our template in a test site with Joomla package only, you can see the editing feature still works properly.

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1042299

Yes, but those extensions are loaded also when I use the Protostar template, with no problems or conflicts at all. The conflicts occur only when using JA Purity III. In all forums that I visited about this kind of issue, they say that "if everything works fine with Protostar, then it’s a template issue".
I cannot delete plugins which are working fine with other templates or with each other, because JA Purity III has conflicts with them.
Thank you anyway.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1042770

Could you check the admin URL again? and also share me the FTP account, I will try to check it further.

[George Friend GeorgeJoin date: March 2011Posts: 30Downloads:7Uploads:0 Thanks: 2]

#1042775

This reply has been marked as private.

[Author]

Posts