Public Forums 71,145 posts

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062608

Hi Steve,

Could you share the credentials of site you’re working on so I can check?

[klass app Friend klass appJoin date: July 2017Posts: 16Downloads:5Uploads:13 Thanks: 2]

#1062619

This reply has been marked as private.

[klass app Friend klass appJoin date: July 2017Posts: 16Downloads:5Uploads:13 Thanks: 2]

#1062933

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1063054

Hi Steve,

It’s weird as when I tried to temporarily set my email as the system admin email > send a contact form (with super admin login ) but there is no email sent to my email inbox.

Could you try to test with another Mailer?

[klass app Friend klass appJoin date: July 2017Posts: 16Downloads:5Uploads:13 Thanks: 2]

#1063080

Hi Saguaros

It is weird. I’ve now tried using all three mailers:

Gmail’s SMTP, Sendmail and PHP Mail – always the same result: Joomla sends the test mails fine, but the JA Builder forms do not.

As soon as I login to my site as Administrator and use Live Edit > Publish on either of the contact forms and then submit them, they work fine, emails arrive in my inbox every time on every mailer type.

I’ve even verified that I can send mail perfectly fine from the command-line using ‘mail’ – works every time, it’s just the JA Builder forms that seem to have this problem.

Thanks,

Steve

• This reply was modified 6 years, 7 months ago by  klass app.
• This reply was modified 6 years, 7 months ago by  klass app.

[VariFrame Friend VariFrameJoin date: November 2015Posts: 76Downloads:10Uploads:1 Thanks: 6 Thanked: 3 times in 2 posts]

#1063147

Same here… :-O

[klass app Friend klass appJoin date: July 2017Posts: 16Downloads:5Uploads:13 Thanks: 2]

#1063586

Ok so now two people are seeing this. And I can confirm it’s happening on our second site, entirely different server so that’s at least three Builder installs.

Is someone from JoomlArt working on this?

Without a working contact form our site is pointless.

Thanks

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1063938

Hi Steve & Jan,

This is a weird issue, let me check with the team and will get back to you.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1064086

Hi,

The new version of JA Builder will be released pretty soon (maybe today), pls wait and update.

Thank you!

1 user says Thank You to Saguaros for this useful post

1. VariFrame

[VariFrame Friend VariFrameJoin date: November 2015Posts: 76Downloads:10Uploads:1 Thanks: 6 Thanked: 3 times in 2 posts]

#1064494

So I can confirm it did help! Forms are working now!

But guys…please… next time you do update – dont mess up my favicon with it 😀 😀 😀

[Author]

Posts