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[iziva Friend izivaJoin date: November 2013Posts: 7Downloads:72Uploads:0 Thanked: 1 times in 1 posts]

#1043948

Since yesterday the social plugin with Facebook does not retrieve the images of the articles of my page facebook

The link of the image for example

https://graph.facebook.com/1386542874745809/picture return error

error
Message "Unsupported get request. Object with ID ‘1386542874745809 Please read the Graph API documentation at https://developers.facebook.com/docs/ graph-api "
Type "GraphMethodException"
code 100
fbtrace_id "ClYUCmGNZdj"

Can anyone help me

[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1044062

Hi,

I have tried from my end and Facebook images are still imported well. Could you share the Facebook Page that you use to import so we can check the problem?

[iziva Friend izivaJoin date: November 2013Posts: 7Downloads:72Uploads:0 Thanked: 1 times in 1 posts]

#1044116

Already when we go on the homepage of Bon-shopping.com most of the old items before June 2, 2017 no longer have pictures

At that time I did not back up the images on my server so the url of the image is type url Facebook image for this article for example

http://www.bon-shopping.com/facebook-id-1384632158310815.html

Url image https://graph.facebook.com/2005836312970592/picture

After I changed the confoguration to save the images on my server
But it does not work either

Today the last article to import here

http://www.bon-shopping.com/facebook-id-10156227133167699.html

With an image of type url

images / jasocial_feed / 1491b279f74b4bea796980f220847019.

Note that it does not indicate the extension of the image format in .jpg

But even if I add the image does not display

I do not understand where the problem comes from

[hopsi777 Friend hopsi777Join date: March 2017Posts: 1Downloads:1Uploads:0]

#1044254

I’ve exactly the same problem with my facebook page, since a few days images are not working anymore!

I tried as well to save the images on the server, but all image files saved to images/jasocial_feed have no file ending and the content of the "image" files is:

{
"error": {
"message": "Unsupported get request. Object with ID ‘1565034050192831’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
"type": "GraphMethodException",
"code": 100,
"fbtrace_id": "C4tQ+pMWJQt"
}
}

• This reply was modified 6 years, 10 months ago by  hopsi777.

[Luna Garden Moderator Luna GardenJoin date: July 2011Posts: 2617Downloads:80Uploads:96 Thanks: 78 Thanked: 453 times in 425 posts]

#1044697

Hi,

@iziva , @hopsi777 share your site URL, admin account & FTP info of your site in Private Reply, our developer will check it for you as we try on our end but haven’t seen the error.

[iziva Friend izivaJoin date: November 2013Posts: 7Downloads:72Uploads:0 Thanked: 1 times in 1 posts]

#1044788

Hello

Thank you for your reply but the integration of the Facebook images works again that it is in direct import of urls images Facebook but also if we want to save the images on our server.

I think the problem came from the facebook API

If the problem occurs again, I would contact you again

Thank you for your help

1 user says Thank You to iziva for this useful post

1. Luna Garden

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