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  • tomoe Friend

    I’m posting in this thread, but it’s not only related to Masshead Module. I’m trying to download extensions (I’ve got a developer account), but, depending of cases :

    • there’s an error message ‘Download file is not found!"
    • it downloads a folder only named "" for example with no name of the extension. If I try to install extension with this zip file, an error occurs ("no installation file" or something like that), even if I rename extension with adding name to version. The only way is to unzip and to install via folder, so I understood the problem : there’s 2 zip, first zip open a second zip inside which is extension’s folder.
      Furthermore, extensions last update date in download area are "Jan 01, 1970". Definitely, there’s a problem 😉 Could you please have a look ?
    Pankaj Sharma Moderator

    Hi tomoe
    Thanks for reporting the issue ,

    there’s an error message ‘Download file is not found!"
    I checked it and its downloading fine , please re-check the problem .
    i sent it to concern team for make it direct zip file . Currently it download the package and u need to unzip it first .
    For the issue related to the last update (1970) team already working on it , I just reminded concern team for the same .
    Thanks again For your report .

    tomoe Friend

    Actually, error message for downloading displays when you check the checkbox and then click on "Download selected files" banner at the bottom. Direct click on "Download" button on the right downloads the odd zip file.

    Pankaj Sharma Moderator

    thanks for report , Now i can see it , I sent report to our concern department and they will fix it as soon as possible .

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 3 replies, has 2 voices, and was last updated by  Pankaj Sharma 4 years, 8 months ago.

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