Joomla Templates Club 406,261 posts

[framos41 Friend framos41Join date: September 2016Posts: 75Downloads:11Uploads:47 Thanks: 3 Thanked: 1 times in 1 posts]

#980748

Same problem here, blank front page after update to 3.6.4

Regards!

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#980749

Hi,

We are in progress of updating our products to Joomla 3.6.4 but you can provide me credential info: URL, admin login and FTP account via private reply. I will help to detect and give the hotfix for you.

Regards

[dominik_1 Friend dominik_1Join date: September 2012Posts: 27Downloads:14Uploads:3 Thanks: 2 Thanked: 4 times in 3 posts]

#980859

It’s a local installation with mamp for a new website starting from the quickstart version of ja megastore. The blank page (error 500) in frontend is only after update joomla.

Can you try to fix it?

[janabak Friend janabakJoin date: September 2014Posts: 21Downloads:53Uploads:0 Thanks: 1]

#980902

Hi, same shit here! I have several sites installed with Uber template. (using quickstart with Virtuemart included) The update to 3.6.3 and now 3.6.4 seemed to work fine, until I had to install/update a component. The install tabs were missing. I used discover and checked in the plugin for install from upload file. After enabling the plugin the site went down and gave an "500" error.

I set the error reporting to Development and got this msg: Fatal error: Cannot redeclare virtuemartBuildRoute() (previously declared in /home/privavta/public_html/colorkirurgi/components/com_tcpdf/router.php:23) in /home/privavta/public_html/colorkirurgi/components/com_virtuemart/router.php on line 293

I restored from backup and tried several times and different setting, but the only solution that worked was to manually uninstall VirtueMart. I still have some symptoms from the problem, but the site at least works now. Answers from Joomlart support is to wait to update J!, but with the new security problem in J!,I don’t think thats worth taking the chance.

Jan

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#981191

@janabak: Our product only supports Virtuemart version 3.0.16 and not latest version. We are in progress to upgrade it to the latest version. In this case, you can use with Virtuemart 3.0.16 or you can give me the credentials info: URL, admin login and FTP account via private reply. I will help you to detect this

[janabak Friend janabakJoin date: September 2014Posts: 21Downloads:53Uploads:0 Thanks: 1]

#981307

This reply has been marked as private.

[framos41 Friend framos41Join date: September 2016Posts: 75Downloads:11Uploads:47 Thanks: 3 Thanked: 1 times in 1 posts]

#981493

Hello!

Is there a fix for this?

Regards!

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#981909

@framos41: You can provide me the credentials info: URL of your site, admin and FTP account via private reply. I will help you to detect this bug directly on your site.

[framos41 Friend framos41Join date: September 2016Posts: 75Downloads:11Uploads:47 Thanks: 3 Thanked: 1 times in 1 posts]

#982874

This reply has been marked as private.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#983001

Hi framos41,

I see the problem on your site: http://prntscr.com/d2ecq7 and I fixed the problem on your site with the last solution here

Regards

[takis1984 Friend takis1984Join date: September 2013Posts: 2Downloads:17Uploads:0]

#989771

Hello i just bought and install your template but i can’t update it to 3.6.4 i get 500 error can you help me how to solve it?
i’m using vm 3.0.16

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#990158

@takis1984: Please give me the credentials info of your site: the URL, admin login and FTP account via private reply. I will check further

[geosecret Friend geosecretJoin date: October 2008Posts: 30Downloads:52Uploads:1 Thanks: 1 Thanked: 1 times in 1 posts]

#994553

hello
i’ve the same problem with my website
administration is fine and frontend = error500,
could you help me ?
thank you

[geosecret Friend geosecretJoin date: October 2008Posts: 30Downloads:52Uploads:1 Thanks: 1 Thanked: 1 times in 1 posts]

#994556

yes you were right, i found the solution
here
http://forum.virtuemart.net/index.php?topic=135774.msg473383#msg473383

rename the folder /components/com_tcpdf/ to /components/com_tcpdf___/
it fixes it

1 user says Thank You to geosecret for this useful post

1. amir.askari2005

[Author]

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