Viewing 15 posts - 1 through 15 (of 15 total)
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  • bri2.0 Friend
    #1092659

    Hello,

    This should be a PREMIUM ticket, however all new topics no longer seem to have this button available?(despite my Subscription saying I have unlimited premium support)

    There are errors in the Page Edit view of JA Builder, error shows 3 resources – unable to reach resource (images and a movie) message (the editor view pages only)

    Please advise on how this can be fixed. it is a standard install Pro version of JA Builder. the script appears to prevent saving and publishing on several browsers with standard protection.

    We get this error – fro all 3 items

    <?xml version="1.0" encoding="UTF-8"?>

    AllAccessDisabled
    All access to this object has been disabled
    C4FC887C3DFB766B
    TkfmHjv75BACTfDm71RayHl6WcbV0aWEMHL6SMkf0cJL9m/v04vLR6+eeP93n6rxK5r9xDPJnNM=

    Thanks


    1. 2018-02-20_13-43-30
    bri2.0 Friend
    #1092670
    This reply has been marked as private.
    Saguaros Moderator
    #1093131

    Hi,

    Our team already fixed this issue yesterday, pls try again.

    We’re sorry for any inconvenience it may cause.

    bri2.0 Friend
    #1093154
    This reply has been marked as private.
    Saguaros Moderator
    #1093239

    Hi Britt,

    Kindly share the credentials of the website you’re facing this issue, I will take a look.

    bri2.0 Friend
    #1093353
    This reply has been marked as private.
    Saguaros Moderator
    #1093430
    This reply has been marked as private.
    bri2.0 Friend
    #1093476
    This reply has been marked as private.
    Saguaros Moderator
    #1093712
    This reply has been marked as private.
    bri2.0 Friend
    #1093713
    This reply has been marked as private.
    Saguaros Moderator
    #1094068

    Hi Britt,

    I understand that security but in Joomla, if you want to edit content of page, you will need to have permission to edit. The same with JA Builder, only users who are granted permission can edit the page and they must login first.

    Kindly check and grant access for Super Users group.

    Regards

    bri2.0 Friend
    #1094278
    This reply has been marked as private.
    Saguaros Moderator
    #1094336
    This reply has been marked as private.
    bri2.0 Friend
    #1094337
    This reply has been marked as private.
    Saguaros Moderator
    #1094342
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 15 total)

This topic contains 14 replies, has 2 voices, and was last updated by  Saguaros 6 years, 7 months ago.

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