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[activha Friend activhaJoin date: July 2012Posts: 114Downloads:17Uploads:6 Thanks: 5 Thanked: 1 times in 1 posts]

#194232

Hello
We have a main menu display problem on last year android browsers typically samsung.
With Chrome all is ok but with the internal browser we have the main menu display as attached
Could you help with solving this ?
Did you already encounter this ?

thanks to all
Jean

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[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#520495

Hi Jean,

If possible, can you PM me the site’s url ? I will ask our template developer to help checking your site on his Android phone.

[activha Friend activhaJoin date: July 2012Posts: 114Downloads:17Uploads:6 Thanks: 5 Thanked: 1 times in 1 posts]

#520628

PM sent
Let me know…

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#521949

@ activha,

I am sorry for the late response to your question as I explained in my recent PM. You can take a look at my attached snapshot of how the main menu was displayed on the Internal Browser of Samsung Note 2 and Sony Xperia Z at my end.

You can see that there is no existing error with the main menu on this default Android browser. Can you check again?

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[activha Friend activhaJoin date: July 2012Posts: 114Downloads:17Uploads:6 Thanks: 5 Thanked: 1 times in 1 posts]

#523503

Well we have the display problem on the page activer of the website on a samsung galaxy default browser

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#523532

@activha: You can PM me the site’s url and let me know in more details about the problem. Any screenshort would be helpful as well. Our team will try to debug your site on Samsung Galaxy S4.

[activha Friend activhaJoin date: July 2012Posts: 114Downloads:17Uploads:6 Thanks: 5 Thanked: 1 times in 1 posts]

#525479

You can access the page here : https://activ-ha.com/activer and I have attached the photo to show you how it looks like on a samsung default browser

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#525579

For now, we only support standard popular browsers and not have plan to support Android browsers yet. Anyway, I have tested your site with Android browser on Samsung Galaxy S4 v4.3, it works fine:

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2 users say Thank You to Ninja Lead for this useful post

1. phong nam
2. activha

[activha Friend activhaJoin date: July 2012Posts: 114Downloads:17Uploads:6 Thanks: 5 Thanked: 1 times in 1 posts]

#525681

Thanks I guess it’s ok as this model is already one year old 🙂

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