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[LZS Friend LZSJoin date: May 2016Posts: 4Downloads:13Uploads:1 Thanks: 3]

#1062085

Hello,
With JAbuilder updated, for several weeks, when I click on "publisher" after a live edit, the logo publish turns eternally and the update is not taken into account.
I can not edit my websites anymore.
Can not connect / reconnect live edit
Can you help me with this urgent and delicate situation
Regards,

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062223

Hi @LZS,

You can try to clear browser’s cache and login again. If it doesn’t work, share me the credentials of your site so I will check for you.

Regards

1 user says Thank You to Saguaros for this useful post

1. LZS

[LZS Friend LZSJoin date: May 2016Posts: 4Downloads:13Uploads:1 Thanks: 3]

#1062321

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062456

Hi,

May I know which changes you want to apply? As I can see that you’ve already logged in now: http://prntscr.com/gm5y04

[LZS Friend LZSJoin date: May 2016Posts: 4Downloads:13Uploads:1 Thanks: 3]

#1062485

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062533

I tried to disconnect and logged in with my own account and add a new header block there, you can take a look: http://prntscr.com/gmf0ic

Do you use any extension – Addons on your browser? something like Ads Block? Please try to temporarily disable it.

1 user says Thank You to Saguaros for this useful post

1. LZS

[LZS Friend LZSJoin date: May 2016Posts: 4Downloads:13Uploads:1 Thanks: 3]

#1062646

Thank you very much Saguaros, thanks to your quick reply I solved my problem.

Indeed, extensions of the browser (Adblock, ABP, Adblock plus …) blocks the operation of JAbuilder. (impossible to connect / disconnect, to make modifications of the template …)

it was not the case at the beginning of JAbuilder, but today yes

By deactivating these extensions I find the good functioning of JAbuilder.

Thanks to the forum for quick answers and moderator availability

Regards,

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062652

Glad to hear it’s ok now.

1 user says Thank You to Saguaros for this useful post

1. LZS

[leonardcraciun Friend leonardcraciunJoin date: April 2011Posts: 88Downloads:20Uploads:34 Thanks: 12]

#1062689

Hi,

from where can I dezactivate these extensions, please?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062753

These extensions are installed in your web browsers, kindly check the Extensions / Add-ons section on your browsers.

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