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Viewing 10 posts - 1 through 10 (of 10 total)
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  • Pankaj Sharma Moderator
    #1067654

    Hi
    T3 2.7.0 is present on the download page Here: http://prntscr.com/gwrm28
    For template updates The team is working on updates for our templates for J3.8.1, pls follow our blog post for update news.
    Do not update your template to 3.8.1 and wait for official template update.

    Regards

    George Friend
    #1067693

    Hi, thanks for the reply.
    But I am confused. What do you mean by saying "Do not update your template to 3.8.1.."?
    Joomla!’s version is 3.8.1…

    Pankaj Sharma Moderator
    #1067698

    Hi
    I mean to do not update Joomla 3.8.1 as template is not ready for it
    and wait for template update.

    Regards

    George Friend
    #1067700

    Now it’s too late. I did it! :s
    I think that blank page stopped after disabling the JS/CSS compression option.

    Pankaj Sharma Moderator
    #1067702

    Hi
    In that case, kindly restore the site back up to the site will work again,
    also, you can share the error details with us that you are getting with Purity iii latest version on Joomla3.8.1 so i can send this concern team and they will check it for updates.

    Regards

    George Friend
    #1067710

    Unfortunately I cannot do that. I must wait for the template update.
    The error is mentioned above.

    VirtualAlloc() failed: [0x00000008] Not enough storage is available to process this command.
    VirtualFree() failed: [0x000001e7] Attempt to access invalid address.

    After some hours, I get white pages (error 500) and I have to restart Apache.

    I think the issue has stopped after disabling the JS/CSS compression option.

    Thank you anyway.

    Pankaj Sharma Moderator
    #1067713

    Hi
    Kindly increase the memory limits and max execution time from php configurations of server
    Also, share the URL of the site where the error is showing and a temp super user details.
    If your server limits are lower it can be issue.

    Regards

    George Friend
    #1067725
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1067730

    Hi
    i have not found any error related to template .while to restore site backup if you have and ask your hosting provider to increase the limit so you will not face the memory issue

    Always take backup of site before update Joomla.

    Regards

    George Friend
    #1067734

    O.K. Thank you again!

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 10 replies, has 2 voices, and was last updated by  George 4 days ago.

The topic ‘Blank (white) page after updating T3 System Plugin to 2.7.0’ is closed to new replies.