Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • pavit Moderator
    #976710

    Hi there

    Admin account provided is blocked , could you double check it ?

    thomascollado Friend
    #976711

    yes let me double check.

    My mistake. it is on now.

    pavit Moderator
    #976718

    Hi

    You can try to increase the max_execution_time in php.ini file from 120 to 300 and see what happen – ja_events:II template is more complicated then other templates so time to render all articles could be not enough

    thomascollado Friend
    #976720

    But that would mean having an extremely slow site, which in turn will make for poor SEO. Also it was working fine just a week ago.

    thomascollado Friend
    #976722

    anyway Increased the max_execution_time = 300. Nothing happen. Also added a php.ini to the administrator folder

    pavit Moderator
    #976733

    I’m forwarding this topic to joomlart developers to have them to look at your problem , please be patient because joomlart offices are closed for week end .

    Regards

    Manos Moderator
    #976738

    anyway Increased the max_execution_time = 300. Nothing happen. Also added a php.ini to the administrator folder

    You need to make sure that your hosting environment allows custom php.ini

    Ninja Lead Moderator
    #977111

    @thomascollado: This issue is weird, I tried to take a backup of your site but it’s working properly at my end (see screenshot)

    Can you give me error file of your hosting?

    Regards


    1. Screen-Shot-2016-10-17-at-16.50.29
    thomascollado Friend
    #977316

    It does allow it. And I can see that the max_execution_time: 300 is in effect

    thomascollado Friend
    #977837

    I am not using cloudflair, additionally It happen on the old server without cloudfair, that is why I changed server company.
    That is NOT the problem Every other template works fine, except templates from Joomlart.

    Ninja Lead Moderator
    #977930

    Hi,

    I raised that bug to development team and you can check the status here

    Regards

    thomascollado Friend
    #978808

    OK thank you

    thomascollado Friend
    #979277

    Hello, today the template/site started working again out of the blue. You can close the ticket and thanks for trying to help me.

Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 13 replies, has 4 voices, and was last updated by  thomascollado 7 years, 5 months ago.

The topic ‘504 error. Gateway Timeout error’ is closed to new replies.