Teline V Quickstart not working for Joomla6

richnyc30

I cleaned up my hosting site for Teline 5 Joomla 6 quickstart.
I created the datafile and uploaded the quickstart, extracted in public_html, and tried to run planusa.com. I got a 500 error.
Rochen, the hosting company, wrote back:
Hi Richard,

Thank you for reaching out. Unfortunately it appears that your site is missing one or more files that are required for it to function.

I see the site is logging the following to its public_html/error_log:

[06-Jul-2026 19:47:46 UTC] PHP Fatal error: Failed opening required '/home/planusa/public_html/webanalyze/firewall/firewall.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php') in Unknown on line 0

Can you check with the Quickstart provider and make sure that any missing files are included and uploaded to the account?

Jeremy R.
Rochen Limited

saguaros

richnyc30 Hello

This error is not caused by the JA Teline V Quickstart package. PHP is configured to automatically load the following file before Joomla starts:

/home/planusa/public_html/webanalyze/firewall/firewall.php

Since that file does not exist, PHP stops execution with a fatal error.
Please ask Rochen support to check whether auto_prepend_file is configured for your account (in php.ini, .user.ini, .htaccess, or the hosting control panel). If this firewall is no longer required, they can remove the auto_prepend_file setting. If it is required, they’ll need to restore the missing firewall.php file.

Once this server configuration issue is resolved, the Quickstart installation should proceed normally.

Regards,
Hien

richnyc30

The problem, which I was trying to avoid, was a left over .htaccess file. Rochen did a couple of deletes and copies and all is well.

saguaros

Glad to hear that 😉